Phlebotomy Specialist

4 weeks ago


New Britain, Connecticut, United States Starling Physicians Full time
About Our Company

We are a physician-led, patient-centric healthcare network dedicated to simplifying healthcare and delivering connected care services.

Our multispecialty and urgent care providers serve millions of patients in traditional practices, patients' homes, and virtually through our operating companies.

We are committed to innovating value-based care and leveraging integrated applications, population insights, and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.

Job Description

We are hiring at Starling Physicians, a VillageMD company, for a Phlebotomy Specialist position.

Essential Job Functions:

  1. Collect blood samples from patients using appropriate aseptic technique.
  2. Process stat specimens according to Starling Physicians' SOP.
  3. Prepare collection containers with appropriate preservatives for patients and provide instructions for proper collection of specimens at home.
  4. Properly measure and record a volume for a 24-hr collection.
  5. Collect COC Urine Drug Screens and H. pylori Breath tests.
  6. Handle orders on minors and complete paperwork and labeling of specimens for OVH Blood Bank.
  7. Process satellite specimens and deliver them to the appropriate department.
  8. Monitor inventory levels and follow protocol for replenishing supplies in the phlebotomy room and storage area.
  9. Delete/cancel orders as necessary with full documentation of reason.
  10. Recall patients for follow-up procedures or error correction as required.
  11. Document callbacks in the lab logbook.
  12. Utilize LIS for all applicable functions to perform job duties, including downtime procedures.
  13. Adapt work schedule to meet emergency staffing needs.

Required Competencies:

• Demonstrates competency in adult, pediatric, and infant phlebotomy.

• Demonstrates competency in performing skin punctures and bleeding times.

• Demonstrates application of an adequate bandage to puncture site with explanation of puncture site care to patient.

General Job Functions:

  1. Check-in patients in satellite labs, including arriving patients on the day-list.
  2. Process lab and office collected specimens for transport to the main lab by courier.
  3. Contact a courier for a stat pickup in a satellite office.
  4. Perform, log, and enter results for Rapid Strep and Hemoccult tests in the LIS.
  5. Notify physicians of critical results.
  6. Train new staff in proper lab policies and procedures.

Education, Certification, Computer, and Training Requirements:

• High school diploma or equivalent required.

• Minimum of 2 years of phlebotomy experience required and drug screen collection preferred.

• Phlebotomy Technician Certification through the National Health Career Association (NHA) preferred.

• Knowledge of medical terminology, HIPAA guidelines, and laboratory requirements.

• Ability to communicate effectively and read/follow procedures accurately.

Travel:

Travel to satellite locations as needed.


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