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Technical Solutions Specialist

2 months ago

Chicago, Illinois, United States Qualtrics Full time
About the Role

We are seeking a highly skilled Technical Solutions Specialist to join our Implementation Team at Qualtrics. As a key member of our team, you will be responsible for delivering technical solutions that drive business value for our clients.

Key Responsibilities
  • Successfully onboard clients, implement and deliver customer projects, driving them from inception to production go-live
  • Deliver solutions of value to our customers, ultimately resulting in high renewal and expansion rates
  • Build strong, lasting relationships with clients, and are a creative and analytical problem-solver
  • Support the Product team to improve product features and, in time, the Sales team in pursuit of large deals
  • Exhibit the ability to effectively juggle multiple priorities and demonstrate outstanding interpersonal, collaboration, and communication skills
What We Offer

As a Technical Solutions Specialist at Qualtrics, you will have the opportunity to work with a fast-growing, highly-motivated team that has a considerable impact on the business. You will be empowered to set aggressive goals and move fast to achieve them. Our team is committed to career growth and offers opportunities for advancement.

We champion innovation and actively contribute to improving operations and products. Our team's favorite perks and benefits include in-office perks like catered lunch, snack bars, and the ability to bring your dog to work (in select offices). We also offer a relocation bonus for out-of-state applicants and a comprehensive benefits package.

Requirements
  • 1-2 years of experience at a SaaS/Technology/Consulting Company
  • Bachelor's degree or greater in Computer Science or Information Systems/Technology, or equivalent experience
  • Experience in the delivery of technical solutions that drive business value
  • Experience in project management is beneficial, but not required
  • Basic skills in the language of technology, through coding and engineering, e.g. HTML/CSS, Javascript (beneficial but not required)
  • Excellence in written and verbal communication, problem-solving, and working in a rapidly changing environment
  • Client-facing experience in a technical or project management role
  • Fluency in English, additional languages beneficial, but not required
About Qualtrics

Qualtrics is an equal opportunity employer committed to the inclusion of all qualified individuals. We are dedicated to creating a workplace that is diverse, inclusive, and respectful. If reasonable accommodation is needed to participate in the job application or interview process, please let your Qualtrics contact/recruiter know.

Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.