Technical Solutions Specialist

4 weeks ago


Chicago, Illinois, United States LG Electronics Full time
Technical Solutions Specialist

LG Electronics is a global leader in technology, dedicated to creating innovative solutions for a better life. As a Technical Solutions Specialist, you will play a key role in supporting our sales team by attending sales meetings, addressing technical inquiries, and assessing customer pain-points. Your expertise will be essential in providing pre and post-sales technical support to integrate LG solutions into customers' projects.

Key Responsibilities:
  • Support sales representatives, regions, and products by attending sales meetings and addressing technical inquiries.
  • Provide pre and post-sales technical support to integrate LG solutions into customers' projects.
  • Participate as a subject matter expert in product demonstrations, pre-sales meetings, and 'shoot-outs' against competitive solutions.
  • Collaborate with cross-functional teams to ensure customer satisfaction.
  • Attend company and partner-hosted sales and marketing events to provide technical expertise.

Requirements:
  • Bachelor's Degree in a technical subject, preferably with a System Integrator background.
  • Certified Technology Specialist (CTS) certification is preferred.
  • Minimum 5 years of experience in technical product and solution sales, preferably in Hospitality technology, Audiovisual, DVLED, Collaborative displays, and Information Display industries.
  • Strong understanding of Content Management Systems (CMS) and LG Pro:Centric Solutions.
  • Excellent communication and presentation skills.

About LG Electronics:

LG Electronics is a global leader in technology, dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good,' embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance & Air Solution, Home Entertainment, Vehicle Components Solutions, and Business Solutions. Our management philosophy, 'Jeong-do Management,' embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management,' these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment.

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