Technical Content Specialist

2 days ago


Chicago, Illinois, United States PTR Global Full time

Job Title: Technical Content Specialist

We are seeking a skilled Technical Content Specialist to join our team at PTR Global. As a Technical Content Specialist, you will be responsible for creating high-quality instructional content for our digital payments platform.

Key Responsibilities:

  • Develop clear and concise instructional content for end-users.
  • Collaborate with cross-functional teams to understand business requirements and develop content that meets those needs.
  • Stay up-to-date with industry trends and best practices in technical writing and content development.
  • Contribute to the development of content guidelines and style books.
  • Work with developers, information architects, designers, and project managers to ensure content is aligned with business goals.

Requirements:

  • 7+ years of experience in instructional content creation.
  • Portfolio of instructional content examples that demonstrate clarity of style and voice.
  • Ability to quickly learn banking concepts and understand how products work.
  • Strong analytical and problem-solving skills with a data-driven mindset.
  • Excellent communication and collaboration skills to work effectively with cross-functional teams.

Preferred Skills:

  • Experience developing content using the WalkMe platform.
  • Knowledge of B2B digital payments platforms.

About PTR Global:

At PTR Global, we are committed to delivering innovative financial solutions that meet the evolving needs of our customers. We are seeking a talented Technical Content Specialist to join our team and contribute to the development of our digital payments platform.



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