Executive Operations Manager
7 days ago
We are seeking an experienced and dynamic Executive Operations Manager to lead our LAX facility, which is one of our largest facilities at Dnata Catering North America.
Key Responsibilities- Operations Management: Oversee the overall operation of the facility, including operations, quality, and purchasing, to meet or exceed requirements.
- Financial Management: Maintain successful profit and loss financials and ensure the attainment of budget commitments.
- Cost Savings: Identify areas of opportunity and execute cost savings plans to achieve budget targets.
- Quality Improvement: Continuously improve quality levels by monitoring plans and audits to exceed company, customer, and regulatory requirements.
- Food Safety: Ensure compliance with all Dnata Food Safety Standards, including HACCP, SSOP, GMP, and all regulatory audits.
- Team Leadership: Develop and lead a cohesive team committed to high-performance levels and continuous improvement.
- Staff Allocation: Ensure proper staff allocation to maximize efficiency in all departments.
- Production Management: Monitor production departments to maintain exceptional quality standards and maximum efficiency.
- Quality Assurance: Oversee all quality aspects of the operations process to ensure adherence to relevant requirements.
- Communication: Build and maintain excellent working relationships with department heads and represent the facility in all external communications.
- Policies and Procedures: Ensure the effective development, implementation, and evaluation of policies and procedures.
- Regulatory Compliance: Ensure compliance with all airlines, airports, ports, and other applicable rules/regulations.
- Financial Planning: Create an annual business plan and participate in monthly and annual budgeting.
- Process Improvement: Monitor and improve the unit's economic and operating performance, taking corrective actions if necessary.
- Safety and Security: Ensure compliance with safety, health, environmental, and quality guidelines.
- Employee Development: Guide, motivate, and develop subordinate employees within the Human Resources Policy.
- Education: Bachelor's degree required; Associate degree (A.A.) from two-year College or technical school; with 7 years Inflight Catering experience or equivalent combination of education and experience.
- Qualifications: Inflight catering experience is required. Successful track record in leading an airline catering unit, preferably with extensive experience managing international airline accounts. Experience in the budgeting process and managing an operating plan. Manufacturing experience and/or food processing industry knowledge is a plus. Working knowledge of HACCP and FDA compliance. Proficiency in Microsoft Office suite. Strong leadership, project management, and process improvement skills. Time management skills and ability to meet performance requirements. Minimum of 3-4 years of broad-based Operations Management experience. Financial management and leadership skills. Effective employee relations skills. Ability to solve quality-related problems and drive continuous improvement. Strong focus on safety and compliance. Flexible and adaptable to a fast-paced environment. Passion for high-end cuisine and exceptional service. Meticulous attention to detail and data-driven mindset. Excellent interpersonal and communication skills.
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