WordPress Technical Support Specialist
3 weeks ago
We're seeking a skilled WordPress Support Engineer to join our team at Rocket. As a key member of our front-line support team, you'll be responsible for delivering exceptional customer service and ensuring our customers' experience is unparalleled.
As a WordPress Support Engineer, you'll be the first point of contact for our customers whenever they have any issues on their websites. You'll provide support through Live Chat, Tickets, and Slack, and help customers troubleshoot and fix common WordPress issues.
Key responsibilities include:
- Providing customer support through various channels
- Helping customers troubleshoot and fix WordPress issues
- Writing knowledge base articles and technical blog posts
- Converting recurring issues into feature requests for our development team
- Assisting customers with migrating their WordPress sites to our platform
We're looking for someone with:
- 2+ years of experience with WordPress
- Excellent written and verbal communication skills in English
- Previous experience with Live Chat and/or helpdesk tools
- Familiarity with common web hosting stacks (cPanel, NGINX, Apache, MySQL, etc.)
- Knowledge of Linux command line (SSH) and WP-CLI
- Extensive experience with troubleshooting WordPress
We offer a remote position with flexible vacation time, opportunities for skill development, and a fun, driven team environment. We're an equal opportunity employer committed to diversity and inclusion, and we're happy to provide accommodations for people with disabilities.
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WordPress Support Specialist
4 weeks ago
Jupiter, Florida, United States Rocket Full timeCustomer-Centric WordPress Support EngineerWe're seeking a skilled WordPress Support Engineer to join our team at Rocket.net. As a key member of our front-line support team, you'll be responsible for delivering exceptional customer experiences and resolving technical issues with our customers' WordPress websites.Key Responsibilities:Provide timely and...
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WordPress Support Specialist
3 weeks ago
Jupiter, Florida, United States Rocket Full timeWe're seeking a skilled WordPress Support Engineer to join our team at Rocket. As a key member of our support team, you'll be responsible for providing exceptional customer service and technical support to our clients. Your expertise in WordPress will enable you to troubleshoot and resolve complex issues efficiently, ensuring our customers receive the best...
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WordPress Support Specialist
3 weeks ago
Jupiter, Florida, United States Rocket Full timeWe're seeking a skilled WordPress Support Engineer to join our team at Rocket. As a key member of our support team, you'll be responsible for providing top-notch customer service to our clients.As a WordPress Support Engineer, you'll be the first point of contact for our customers whenever they have any issues on their websites. Your primary goal will be to...
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Technical Support Specialist
4 weeks ago
Jupiter, Florida, United States Deposita™, An Allied Universal® Company Full timeJob SummaryDeposita, an Allied Universal Company, is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing timely and efficient service to customers and partners, resolving device issues, and delivering an exceptional customer experience.Key ResponsibilitiesProvide technical...
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IT Support Specialist
4 weeks ago
Jupiter, Florida, United States Voloridge Investment Management Full timeJob SummaryVoloridge Investment Management is a fast-paced, quantitative investment management firm seeking a highly organized IT Support Administrator to provide support for all users and their environments.Key ResponsibilitiesProvide technical support for all users, including troubleshooting computer problems and resolving issues with software and...
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IT Support Specialist
3 weeks ago
Jupiter, Florida, United States Voloridge Investment Management Full timeJob SummaryVoloridge Investment Management is a fast-paced, quantitative investment management firm seeking a highly organized IT Support Administrator to provide support for all users and their environments. Key ResponsibilitiesProvide technical support for all users and their environments.Manage user requests, including setup, deployment, and...
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Medical Support Specialist
4 weeks ago
Jupiter, Florida, United States HealthCare Support Full timeJob Summary:We are seeking a skilled Medical Assistant to join our team at an oncology clinic in Jupiter, FL. As a Medical Assistant, you will be responsible for providing high-quality patient care and supporting the clinical team in a fast-paced environment.Key Responsibilities:Prepares and cleans patient rooms, stocks rooms, and triages patientsTakes and...
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Customer Service Representative
3 weeks ago
Jupiter, Florida, United States Deposita, An Allied Universal Company Full timeJob OverviewDeposita, An Allied Universal Company, is a leading provider of cash management solutions. We serve customers in retail, wholesale, and banking sectors through in-depth consultations, ensuring every security need is met and exceeded.Job ResponsibilitiesThe Customer Experience Representative plays a pivotal role in providing the highest quality...
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Alumni Support Specialist
1 month ago
Jupiter, Florida, United States iQuasar Full timeJob Title: Alumni Support SpecialistiQuasar is a leading provider of innovative technologies, and we're seeking a dedicated Alumni Support Specialist to join our team. As a key member of our customer support team, you will play a vital role in providing exceptional support to our alumni, ensuring their continued success and well-being.Key...
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Administrative Support Specialist
4 weeks ago
Jupiter, Florida, United States National HR Solutions Inc Full timeJob SummaryWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at National HR Solutions Inc.This role will provide administrative support to our office, ensuring the smooth operation of our daily activities. The ideal candidate will have excellent communication skills, be proficient in Microsoft Office,...
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Sales Operations Support Specialist
3 weeks ago
Jupiter, Florida, United States Power Systems Mfg., LLC Full timeJob DescriptionJob Title: Sales Operations Support SpecialistCompany: Power Systems Mfg., LLCLocation: Jupiter, FLJob Type: Hourly Non-ExemptJob Summary:The Sales Operations Support Specialist will play a critical role in supporting the sales team by providing operational sales reporting, coordinating review of forecast pipeline and demand scope...
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Administrative Support Specialist
4 weeks ago
Jupiter, Florida, United States Village of Tequesta Full timeJob SummaryThe Village of Tequesta is seeking a highly organized and detail-oriented Administrative Assistant I to join our Public Works Department. This role is responsible for providing administrative support to the department, including performing a variety of routine clerical and administrative tasks.Key ResponsibilitiesProvide administrative support to...
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Customer Experience Technical Representative
4 weeks ago
Jupiter, Florida, United States Deposita™, An Allied Universal® Company Full timeJob SummaryDeposita, an Allied Universal Company, is seeking a highly motivated and detail-oriented Customer Experience Technical Representative to join our team. As a key member of our technical support team, you will be responsible for providing exceptional customer service and technical support to our customers.Key ResponsibilitiesProvide timely and...
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Performance Optimization Specialist
3 weeks ago
Jupiter, Florida, United States Power Systems Mfg., LLC Full timeJob Title: Performance Optimization SpecialistJob Summary:The Performance Optimization Specialist will be responsible for assessing corrected gas turbine performance, supporting the Commercial team with tendering activities, and developing new performance models based on available engine, analytical, and literature data.Key Responsibilities:Utilize engine...
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Customer Experience Technical Representative
4 weeks ago
Jupiter, Florida, United States Deposita™, An Allied Universal® Company Full timeJob DescriptionDeposita, an Allied Universal Company, is seeking a skilled Customer Experience Technical Representative to join our team. As a key member of our technical support team, you will be responsible for providing timely, efficient, and professional service to all customers and partners.Key Responsibilities:Provide technical support for customers...
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Quality Assurance Specialist
1 month ago
Jupiter, Florida, United States Power Systems Mfg., LLC Full timeJob SummaryPower Systems Mfg., LLC is seeking a highly skilled Quality Assurance Specialist to join our PSM Aerospace Quality team. As a key member of our team, you will be responsible for providing quality-related technical input for all new make and overhaul products, including inspection and test plans, gage R&R studies, process capability analysis, and...
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Vascular Imaging Specialist
3 weeks ago
Jupiter, Florida, United States Jupiter Medical Center Full timeJupiter Medical Center is the leading destination for world-class health care in Palm Beach County and the greater Treasure Coast.We offer a highly competitive salary of $85,000 - $110,000 per year, commensurate with experience, to our Cardiovascular Technologist CVT.Job Summary:The Cardiovascular Technologist CVT performs all duties with proficiencies in...
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Autism Support Specialist
3 weeks ago
Jupiter, Florida, United States Els for Autism Foundation Full timeThe Els for Autism Foundation is dedicated to providing innovative programs and services for individuals and families affected by autism spectrum disorder. As a volunteer, you will have the opportunity to support our mission by assisting with various tasks and projects.Some of the key responsibilities of this role include:After School Recreation...
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Litigation Support Specialist
4 weeks ago
Jupiter, Florida, United States Innovative Driven Full timeJob Summary:We are seeking a highly skilled Litigation Support Paralegal to join our team at Innovative Driven. The successful candidate will assist in-house counsel in coordinating and managing litigation matters, including subpoena responses, document collection and review, and data culling and export.Key Responsibilities:Coordinate and manage litigation...
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Healthcare Support Specialist
3 weeks ago
Jupiter, Florida, United States Comfort Keepers Full timeJob Title: Certified Nursing AssistantAbout the Role:We are seeking a dedicated and compassionate Certified Nursing Assistant to join our team at Comfort Keepers. As a CNA, you will play a vital role in providing high-quality care to our elderly clients, ensuring their physical and emotional well-being.Key Responsibilities:Assist clients with daily...