Hotel Guest Services Representative

3 weeks ago


Oklahoma City, Oklahoma, United States The National Autograph Collection Full time

Job Summary

We are seeking a highly skilled and customer-focused Front Desk Agent Luxury Hotel to join our team at The National Autograph Collection. As a key member of our front office team, you will be responsible for providing exceptional guest service, ensuring a seamless check-in and check-out experience, and promoting hotel services and amenities.

Responsibilities

• Provide warm and courteous greetings to guests, visitors, and staff, and ensure a high level of knowledge of the hotel, including rates, promotions, room types, and services.

• Register guests efficiently and pleasantly, and accommodate room changes as needed.

• Ensure accurate accounts for each guest checking in, and settle guest accounts upon check-out.

• Respond to guest inquiries and resolve issues in a timely and professional manner.

• Participate in safety and security training, and maintain knowledge of all safety procedures.

Requirements

• Ability to clearly and pleasantly communicate in English with guests, management, and co-workers.

• Strong customer-relation skills with a total commitment to guest satisfaction.

• Ability to deal with guests when they are angry or upset.

• Professional appearance and mannerisms.

• Knowledge of computer keyboard and printer operation, and ability to accurately input information into computer systems.



  • Oklahoma City, Oklahoma, United States Colcord Hotel Full time

    We are seeking a Front Desk Representative to provide exceptional customer service and support to our guests at the Colcord Hotel.Key Responsibilities:Greet guests and provide a warm welcomeCheck guests in and out of the hotelAnswer phone calls and respond to inquiries in a timely mannerProvide information about hotel amenities and servicesHandle guest...


  • Oklahoma City, Oklahoma, United States Colcord Hotel Full time

    Front Desk AgentWe are seeking a professional and friendly Front Desk Agent to provide exceptional service to our guests at Colcord Hotel.Responsibilities: Greet guests and provide a warm welcome Check guests in and out of the hotel Answer phone calls and respond to inquiries in a timely manner Provide information about hotel amenities, services, and local...


  • Oklahoma City, Oklahoma, United States Colcord Hotel Full time

    Job Title: Front Desk AgentWe are seeking a professional and friendly Front Desk Agent to provide exceptional guest experiences at our boutique hotel.Key Responsibilities:Greet guests and provide a warm welcomeCheck guests in and out of the hotelRespond to phone calls and emails in a timely mannerProvide information about hotel amenities and servicesResolve...


  • Oklahoma City, Oklahoma, United States Crescent Services Full time

    Front Desk Agent Job DescriptionAloft Hotels is a vibrant gathering place in north OKC, and we're looking for a Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial...


  • Oklahoma City, Oklahoma, United States Nothing Bundt Cakes Full time

    Make Every Celebration SweeterA Guest Service Representative at Nothing Bundt Cakes is the face of our bakery, setting the mood and making every visit an event worth remembering. You'll play a key role in helping guests order the perfect cake for their celebrations and ensuring their orders are executed flawlessly.Why Work with Us?We close early so you can...


  • Oklahoma City, Oklahoma, United States ASM Global Full time

    Job SummaryASM Global is seeking a highly motivated and customer-focused Guest Service Representative to join our team at Paycom Center. As a key member of our Guest Relations team, you will be responsible for providing exceptional service to our guests, ensuring a positive experience at every event.Key ResponsibilitiesProvide warm and welcoming greetings to...


  • Oklahoma City, Oklahoma, United States ASM Global Full time

    Job SummaryWe are seeking a highly motivated and friendly Guest Service Representative to join our team at ASM Global. As a key member of our staff, you will be responsible for providing exceptional customer service to all guests at Paycom Center.Key Responsibilities:Ensure guests feel welcomed by greeting and seating guests in a friendly, professional...

  • Hotel Houseperson

    4 weeks ago


    Oklahoma City, Oklahoma, United States Omni Hotels & Resorts Full time

    Omni Hotels & Resorts is seeking a dedicated and detail-oriented Houseperson to join the team of this upscale hotel.The Houseperson is responsible for set up, tear down, and clean all space associated with banquets and conventions.Key responsibilities include:Set up, stock, and maintain meeting roomsProvides required amenities, as dictated by Banquet...


  • Oklahoma City, Oklahoma, United States Nothing Bundt Cakes #44 Full time

    Job OverviewWe are seeking a Part Time Guest Service Representative to join our team at Nothing Bundt Cakes #44. As a Guest Service Representative, you will play a vital role in creating a warm and welcoming environment for our guests, providing exceptional customer service, and ensuring a memorable experience.Key ResponsibilitiesPromptly greet guests with...


  • Oklahoma City, Oklahoma, United States Colcord Hotel Full time

    Job SummaryThe Assistant General Manager is a key member of the hotel management team, responsible for assisting the General Manager in promoting, managing, and coordinating the daily operations of the hotel. This role involves implementing and communicating company policies and standards, as well as providing excellent customer service.Key...


  • Oklahoma City, Oklahoma, United States The National Full time

    Job SummaryAs a Hotel Cleaning Specialist at The National, you will be responsible for maintaining the highest standards of cleanliness and hygiene in our hotel rooms and public areas. Your attention to detail and ability to work independently will be essential in ensuring our guests have a comfortable and enjoyable stay.Key Responsibilities:Clean and...


  • Oklahoma City, Oklahoma, United States Domino's Pizza LLC Full time

    Domino's Pizza Team Member Job SummaryAs a Customer Service Representative at Domino's Pizza, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests. Your duties will include greeting customers, taking orders, and maintaining a clean and organized store environment.Key Responsibilities:Greet...


  • Oklahoma City, Oklahoma, United States Colcord Hotel Full time

    Job Title: Night AuditorWe are seeking a reliable and detail-oriented night auditor to support our operations at the Colcord Hotel. As a night auditor, you will be responsible for ensuring our guests have a seamless and enjoyable experience during their stay. You will also be responsible for reconciling accounts and ensuring that all financial transactions...


  • Oklahoma City, Oklahoma, United States Colcord Hotel Full time

    Job Title: Restaurant Host/HostessAt Colcord Hotel, we are seeking a highly skilled and enthusiastic Restaurant Host/Hostess to join our team. As a Restaurant Host/Hostess, you will be the first point of contact for our guests, setting the tone for an exceptional dining experience.Key Responsibilities:Welcoming guests with a smile and ensuring a seamless...


  • Oklahoma City, Oklahoma, United States Extended Stay America OKC NW Full time

    Job SummaryAs a Front Desk Agent at Extended Stay America OKC NW, you will be responsible for providing exceptional guest service, registering guests, and handling various hotel operations. This role requires a positive and upbeat personality, excellent communication skills, and the ability to work in a fast-paced environment.ResponsibilitiesGuest Service:...

  • Restaurant Host

    4 weeks ago


    Oklahoma City, Oklahoma, United States Colcord Hotel Full time

    Job SummaryWe are seeking a highly skilled and experienced Host/Hostess to join our team at the Colcord Hotel. As a Host/Hostess, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a warm and welcoming atmosphere in our dining room.Key ResponsibilitiesWelcoming guests and ensuring a...


  • Oklahoma City, Oklahoma, United States Island Hospitality Management Full time

    Job OverviewWe are seeking a highly motivated and experienced Chief Engineer to join our team at Island Hospitality Management. As a key member of our maintenance team, you will be responsible for ensuring the smooth operation of our hotel's facilities and equipment.Key ResponsibilitiesTroubleshoot and repair malfunctions in electrical, mechanical, and...

  • Massage Therapist

    4 weeks ago


    Oklahoma City, Oklahoma, United States Omni Hotels Full time

    Job Summary:We are seeking a skilled Massage Therapist to join our team at Omni Oklahoma City Hotel. As a Massage Therapist, you will be responsible for providing exceptional guest experiences through expert massage therapy services.Responsibilities:Deliver high-quality massage therapy services to guests, ensuring a relaxing and rejuvenating experience.Work...


  • Oklahoma City, Oklahoma, United States Courtyard Oklahoma City Airport Full time

    Job Summary:Courtyard Oklahoma City Airport is seeking a highly skilled Front Desk Agent to provide exceptional guest service and ensure a seamless stay for our valued guests. As a Front Desk Agent, you will be the first point of contact for our guests, and your warm and welcoming demeanor will set the tone for their entire stay.Key Responsibilities:Register...


  • Oklahoma City, Oklahoma, United States Colcord Hotel Full time

    Job Summary:The Colcord Hotel is seeking a highly skilled and charismatic Restaurant Server to join our team. As a key member of our dining room staff, you will be responsible for delivering exceptional service to our guests, ensuring a memorable and enjoyable experience.Key Responsibilities:• Lead and maintain effective communication between the service...