Hotel Guest Services Representative
5 days ago
We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at The National Autograph Collection. As a key member of our hotel staff, you will be responsible for providing exceptional guest service, ensuring a seamless check-in and check-out experience, and promoting hotel services and amenities.
Key Responsibilities- Welcoming and accommodating guests, visitors, and staff warmly and courteously
- Overseeing the guest registration and check-out process
- Promoting hotel services and amenities and providing helpful information
- Responding to guest inquiries and resolving issues in a timely and professional manner
- Ensuring a high level of knowledge of the hotel, including rates, promotions, room types, and services
- Acquainting guests with city attractions and nearby areas of interest
- Participating in safety and security training and maintaining knowledge of all safety procedures
- Ability to clearly and pleasantly communicate with guests, management, and co-workers
- Strong customer-relation skills with a total commitment to guest satisfaction
- Ability to deal with guests when they are angry or upset
- Professional appearance and mannerisms
- Knowledge of computer keyboard and printer operation
- Previous cashier experience and basic accounting skills
- Ability to work quickly and thoroughly when under pressure
- Knowledge of hotel facilities and features
- Ability to attend to more than one task at a time
- Ability to maintain excellent attendance and punctuality
- High School Diploma or GED required
- Customer Service experience preferred
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Guest Services Representative
3 weeks ago
Oklahoma City, Oklahoma, United States Colcord Hotel Full timeJob OverviewPosition: Front Desk AgentWe are looking for a courteous and professional Front Desk Agent to enhance our guest experience at Colcord Hotel. As the initial point of contact for our visitors, it is essential to possess outstanding communication and customer service abilities.Key Responsibilities:Welcome guests with a friendly demeanorFacilitate...
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Guest Services Representative
4 weeks ago
Oklahoma City, Oklahoma, United States Colcord Hotel Full timeJob OverviewPosition: Front Desk AgentWe are looking for a courteous and professional Front Desk Agent to enhance our guest experience at Colcord Hotel. As the initial point of contact for our visitors, exceptional communication and customer service abilities are essential.Key Responsibilities:Welcome guests with a friendly demeanorFacilitate the check-in...
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Guest Services Representative
4 weeks ago
Oklahoma City, Oklahoma, United States Colcord Hotel Full timeJob TypeFull-time, Part-timePosition: Front Desk AgentWe are looking for a courteous and professional Front Desk Agent to enhance our guest experience at Colcord Hotel. As the initial point of contact for our visitors, you will play a crucial role in delivering exceptional customer service.Key Responsibilities: Welcome guests with a friendly demeanor...
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Guest Services Representative
3 weeks ago
Oklahoma City, Oklahoma, United States Colcord Hotel Full timeJob TypeFull-time, Part-timePosition: Front Desk AgentWe are looking for a courteous and professional Front Desk Agent to be a part of our esteemed establishment, Colcord Hotel. As a Front Desk Agent, you will serve as the initial point of interaction for our visitors, making exceptional communication and customer service skills essential.Key...
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Guest Services Representative at a Premium Hotel
3 weeks ago
Oklahoma City, Oklahoma, United States The National Autograph Collection Full timeJob TypeFull-timeDescriptionThis role is crucial in shaping the guest experience at our esteemed establishment. The Front Desk Agent warmly welcomes and assists guests, visitors, and staff, ensuring a seamless registration and check-out process. The position also involves promoting hotel services and amenities while providing valuable information to enhance...
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Guest Services Supervisor
1 week ago
Oklahoma City, Oklahoma, United States Colcord Hotel Full timeJob Title: Front Desk SupervisorJob Summary:We are seeking a highly motivated and experienced Front Desk Supervisor to join our team at the Colcord Hotel. The ideal candidate will be able to maximize room revenue and occupancy while maintaining a friendly and service-oriented approach to all guests and colleagues.Key Responsibilities:Assist the Front Desk...
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Guest Services Coordinator
4 weeks ago
Oklahoma City, Oklahoma, United States Colcord Hotel Full timeJob Title: Guest Services Coordinator Job Overview:We are looking for a dedicated and skilled Guest Services Coordinator to become a vital part of our team. The Guest Services Coordinator will play a key role in supporting the Front Desk Manager and/or General Manager while ensuring that all guests receive attentive, friendly, and efficient service from the...
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Guest Services Supervisor
4 weeks ago
Oklahoma City, Oklahoma, United States Colcord Hotel Full timeJob Title: Front Desk Supervisor Job Overview:We are looking for a dedicated and skilled Front Desk Supervisor to enhance our guest experience. The Front Desk Supervisor will play a crucial role in supporting the Front Desk Manager and/or General Manager, ensuring that all guests receive attentive, courteous, and efficient service before their arrival and...
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Guest Services Supervisor
4 weeks ago
Oklahoma City, Oklahoma, United States Colcord Hotel Full timeJob Title: Front Desk Supervisor Job Overview:We are looking for a dedicated and skilled Front Desk Supervisor to enhance our hospitality team. The Front Desk Supervisor will play a crucial role in supporting the Front Desk Manager and/or General Manager while ensuring that all guests receive attentive, courteous, and efficient service before their arrival...
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Guest Services Supervisor
3 weeks ago
Oklahoma City, Oklahoma, United States Colcord Hotel Full timeJob Title: Front Desk Supervisor Job Overview:We are looking for a dedicated and skilled Front Desk Supervisor to enhance our guest experience. The Front Desk Supervisor will play a pivotal role in supporting the Front Desk Manager and/or General Manager by delivering exceptional, courteous, and efficient service to all visitors before their arrival and...
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Hotel Receptionist
3 weeks ago
Oklahoma City, Oklahoma, United States Colcord Hotel Full timeJob Title: Front Desk AgentWe are seeking a friendly and professional Front Desk Agent to join our team at Colcord Hotel.Responsibilities:Greet guests and provide them with a warm welcomeCheck guests in and out of the hotelProvide information about hotel amenities and servicesHandle guest complaints and resolve issues in a professional mannerMaintain a clean...
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Hotel Reception Manager
1 week ago
Oklahoma City, Oklahoma, United States Colcord Hotel Full timeJob Title: Front Desk SupervisorJob Summary:We are seeking a highly motivated and experienced Front Desk Supervisor to join our team at the Colcord Hotel. The ideal candidate will be able to maximize room revenue and occupancy while maintaining a friendly and service-oriented approach to all guests and colleagues.Responsibilities:Assist the Front Desk...
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Receptionist at Colcord Hotel
3 weeks ago
Oklahoma City, Oklahoma, United States Colcord Hotel Full timeJob OverviewPosition: Front Desk AgentWe are looking for a courteous and professional Front Desk Agent to enhance our guest experience at Colcord Hotel. As the initial point of contact for our visitors, it is essential to possess outstanding communication and customer service abilities.Key Responsibilities:Welcome guests with a friendly demeanor and assist...
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Guest Service Representative
1 week ago
Oklahoma City, Oklahoma, United States Nothing Bundt Cakes Full timeJob SummaryWe are seeking a highly motivated and customer-focused Guest Service Representative to join our team at Nothing Bundt Cakes. As a key member of our bakery team, you will be responsible for providing exceptional customer service, maintaining a clean and organized bakery environment, and assisting with cake decorating and...
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Front Desk Representative
1 day ago
Oklahoma City, Oklahoma, United States Colcord Hotel Full timeJob SummaryWe are seeking a skilled and professional Front Desk Agent to provide exceptional service to our guests at the Colcord Hotel.Key ResponsibilitiesGreet guests and provide a warm welcomeCheck guests in and out of the hotelRespond to phone calls and emails in a timely mannerProvide information about hotel amenities and servicesResolve guest...
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Full Time Guest Service Representative
19 hours ago
Oklahoma City, Oklahoma, United States Nothing Bundt Cakes Full time{"title": "Guest Service Representative", "description": "Job SummaryWe are seeking a Guest Service Representative to join our team at Nothing Bundt Cakes. As a Guest Service Representative, you will be responsible for providing exceptional customer service, maintaining a clean and organized bakery environment, and assisting with cake decorations and...
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Guest Services Manager
3 weeks ago
Oklahoma City, Oklahoma, United States The National Full timeJob OverviewPosition Summary: The Front Desk Supervisor plays a crucial role in ensuring exceptional guest experiences by overseeing front desk operations and leading the front desk team.Key Responsibilities:Demonstrate a genuine commitment to fulfilling the needs and expectations of guests in a dynamic environment, aiming to enhance overall guest...
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Customer Service Ambassador
3 weeks ago
Oklahoma City, Oklahoma, United States Colcord Hotel Full timeAbout the Role:We are seeking a friendly and professional Front Desk Agent to join our team at the Colcord Hotel. As a Front Desk Agent, you will be the first point of contact for our guests, so excellent communication and customer service skills are a must.Key Responsibilities:Greet guests and provide them with a warm welcomeCheck guests in and out of the...
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Guest Services Coordinator
4 weeks ago
Oklahoma City, Oklahoma, United States The National Full timeJob OverviewPosition Summary: The Front Desk Supervisor plays a crucial role in ensuring exceptional guest experiences in a dynamic hospitality environment. This position requires a genuine commitment to meeting the needs of guests while fostering a welcoming atmosphere.Key Responsibilities:Deliver outstanding service by engaging with guests and visitors in...
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Guest Services Coordinator
3 weeks ago
Oklahoma City, Oklahoma, United States Avion Hospitality Full timeJob SummaryAvion Hospitality is seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and ensuring a seamless stay experience.Key ResponsibilitiesGuest ServiceProvide warm and welcoming greetings to all guestsRespond to guest...