Client Support Specialist

2 weeks ago

Rochelle Park, New Jersey, United States Care Plus NJ Full time

Position Title: Case Manager - Supportive Assistance for Individuals and Families

Organizational Overview:

CarePlus New Jersey has been at the forefront of mental health services and integrated care for over 45 years in Northern New Jersey. Our commitment is to provide high-quality mental health, addiction recovery, and community-oriented services. We aim to deliver affordable, accessible, and holistic care that empowers individuals to achieve their fullest potential and improve their quality of life.

Role Summary:

The Case Manager will deliver comprehensive case management services to adult clients receiving welfare across multiple counties. You will manage an assigned caseload and create tailored service plans that align with WFNJ and SAIF regulations.

Key Responsibilities:

  • Conduct ongoing assessments through regular interactions with clients to evaluate their functioning and progress towards established goals. This may include home visits, phone consultations, office meetings, and site visits.
  • Communicate client advancements; provide crisis intervention and guidance to clients, their families, employers, and other stakeholders as per program guidelines; consult with supervisors regarding each case before taking action; supply client information to the Program Manager for the Monthly Level of Service Report.
  • Maintain detailed case files for each assigned client and connect clients with suitable supportive services, particularly for those eligible for Social Security disability benefits and/or medical deferment.
  • Advocate for clients and assist them in applying for necessary services when appropriate.
  • Identify potential employers and create job opportunities tailored to the specific needs of clients, facilitating their placement in competitive work environments while nurturing relationships with current and prospective employers.
  • Participate in monthly case management meetings organized by BCBSS and/or other regional county WFNJ collaborative sessions.
  • Assist the Program Manager with monthly presentations at designated centers as directed.
  • Document and communicate client progress, needs, and concerns through case reviews and monthly reports.
  • Provide transportation for clients as necessary.

Qualifications:

  • Bachelor's Degree in Social Work or a related field from an accredited institution, with experience in crisis intervention, counseling, mental health, substance abuse, domestic violence, family therapy, group work, and job development.
  • A valid driver's license is required, and candidates must be insurable under the agency's automobile insurance policy.

Benefits:

  • 401K plan
  • Comprehensive health insurance at a competitive cost
  • Union benefits
  • Life & AD&D insurance; Short-term and Long-term disability coverage
  • Per diem opportunities
  • Exceptional supervision and training
  • Continuing education, tuition reimbursement, and eligibility for loan forgiveness
  • 10% discount on daycare services

About Care Plus New Jersey:

CPNJ is dedicated to fostering a culture of diversity and inclusion in all policies and practices. We adhere to Title VII of the Civil Rights Act of 1964 and the NJ Law Against Discrimination. Care Plus NJ is an Equal Opportunity Employer, ensuring that all qualified applicants receive consideration for employment without regard to race, color, age, religion, gender, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by federal and state laws.

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