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Client Support Specialist

2 months ago

Rochelle Park, New Jersey, United States Care Plus NJ Full time

Position Title: Case Manager - Supportive Assistance for Individuals and Families

Organizational Overview:

CarePlus New Jersey has been at the forefront of mental health services and integrated care in Northern New Jersey for over 45 years. Our commitment is to provide exceptional mental health, addiction recovery, and community-based services. We aim to deliver affordable, accessible, and holistic care that empowers individuals to achieve their fullest potential and improve their quality of life.

Role Summary:

The Case Manager will deliver comprehensive case management services to adult clients receiving welfare across multiple counties. This role involves managing a designated caseload and creating tailored service plans that align with WFNJ and SAIF regulations.

Key Responsibilities:

  • Conduct regular evaluations and reassessments through consistent client interactions to assess their functioning and progress towards established goals. This includes but is not limited to: 1) Home visits; 2) Client telephone conferences; 3) Client office visits; 4) Visits to client work sites.
  • Communicate client progress effectively; provide crisis intervention and consultation to clients, their families, employers, and other stakeholders as required by the program; consult with supervisors regarding each situation prior to taking action; prepare client information for the Program Manager to assist in Monthly Service Report preparation.
  • Maintain detailed case files for each assigned client and connect clients to relevant supportive services, particularly for those eligible for Social Security disability benefits and/or medical deferment.
  • Advocate for clients and assist them with service applications when necessary.
  • Identify potential employers and create job opportunities tailored to the specific needs of clients, including facilitating placements in competitive work environments and nurturing relationships with current and prospective employers.
  • Participate in monthly case management meetings organized by BCBSS and/or other Regional County WFNJ collaborative meetings.
  • Assist the Program Manager with monthly presentations at relevant workforce centers as directed.
  • Communicate client progress, needs, and concerns through comprehensive case reviews and monthly reports.
  • Provide transportation for clients as needed.

Qualifications:

  • Bachelor's Degree in Social Work or a related field from an accredited institution, with experience in crisis intervention, counseling, mental health, substance abuse, domestic violence, family therapy, group work, and job development.
  • A valid driver's license is required, and candidates must be insurable under the agency's automobile insurance policy.

Benefits:

  • 401K plan
  • Comprehensive health insurance at a competitive cost
  • Union benefits
  • Life & AD&D insurance; Short-term and Long-term disability coverage
  • Per diem opportunities
  • Excellent supervision and training programs
  • Continuing education, tuition reimbursement, and eligibility for loan forgiveness
  • 10% discount on daycare services

About Care Plus New Jersey:

CPNJ is committed to fostering a culture of diversity and inclusion in all policies and procedures. We adhere to Title VII of the Civil Rights Act of 1964 and the NJ Law Against Discrimination. Care Plus NJ is an Equal Opportunity Employer, ensuring that all qualified applicants receive consideration for employment without regard to race, color, age, religion, gender, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by Federal and State laws.