Client Services Coordinator

2 weeks ago

Rochelle Park, New Jersey, United States Care Plus NJ, Inc. Full time

Organizational Overview:


CarePlus New Jersey has been at the forefront of mental health services and integrated care in Northern New Jersey for over 45 years. Our commitment is to deliver exceptional mental health, addiction recovery, and community-based services.

We aim to provide affordable, accessible, and holistic care that empowers individuals to achieve their full potential and improve their quality of life.

Job Summary:


In this role, you will deliver comprehensive case management services to adult clients receiving welfare across multiple counties. You will manage a designated caseload and create personalized service plans that align with WFNJ and SAIF regulations.


Key Responsibilities:
Conduct ongoing assessments through regular interactions with clients to evaluate their functioning and progress towards established goals.

These interactions may include: 1) Home visits; 2) Client phone consultations; 3) Office meetings with clients; 4) Visits to client workplaces.

Document client progress and provide crisis intervention and guidance to clients, their families, employers, and other stakeholders as per program requirements. Collaborate with supervisors (or their designee) regarding each case before taking action and share client information with the Program Manager for the preparation of the Monthly Level of Service Report.

Maintain comprehensive case files for each assigned client and connect clients to suitable supportive services when they qualify for Social Security disability benefits and/or medical deferment.
Advocate for clients and assist them with service applications as necessary.
Identify potential employers and create job opportunities tailored to the specific needs of clients, facilitating their placement in competitive job settings while nurturing relationships with both potential and existing employers.
Engage in monthly case management meetings sponsored by BCBSS and/or other regional county WFNJ collaborative sessions.
Assist the Program Manager with monthly presentations at Workforce Centers/One Stop Centers as directed.
Communicate client progress, needs, and concerns through case reviews and monthly reports.
Provide transportation for clients as needed.

Qualifications:


A Bachelor's Degree in Social Work or a related field from an accredited institution, along with experience in crisis intervention, counseling, mental health, substance abuse, domestic violence, family therapy, group work, and job development.

A valid driver's license is required, and candidates must be insurable under the agency's automobile insurance policy.

What We Offer:
401K
Comprehensive insurance plans at competitive rates
Union benefits
Life & AD&D insurance; Short-term & Long-term disability coverage
Per diem opportunities
Outstanding supervision and training
Continuing education, tuition reimbursement, and eligibility for loan forgiveness
10% discount on daycare services

About Care Plus New Jersey:
CPNJ is committed to fostering a culture of diversity and inclusion in all its policies and practices. Care Plus adheres to Title VII of the Civil Rights Act of 1964 and the NJ Law Against Discrimination. Care Plus NJ is an Equal Opportunity Employer, ensuring that all qualified applicants receive consideration for employment without regard to race, color, age, religion, gender, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by federal and state laws.

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