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Sales Account Manager

2 months ago


Odessa Texas, United States Triple-S Steel Full time
Job Summary

We are seeking a highly skilled Sales Account Manager to join our team at Triple-S Steel. As a Sales Account Manager, you will be responsible for building and maintaining strong relationships with our customers, identifying new business opportunities, and driving sales growth.

Key Responsibilities
  • Respond to customer inquiries in a timely and effective manner, providing solutions to meet their needs and exceed their expectations.
  • Assist in mentoring Junior Sales Account Managers to ensure a smooth transition of knowledge and skills.
  • Approve Material Test Reports (MTRs) to customer specifications, ensuring compliance with industry standards.
  • Obtain quotes from vendors for services, negotiating best prices and delivery terms.
  • Work closely with vendors to improve response times and relations.
  • Plan and coordinate staggered shipments to meet customer demands.
  • Assist management and Quality Control with customer Non-Conformances (NCRs) and material (Mill) NCRs.
  • Monitor and maintain inventory levels, ensuring accurate tracking and troubleshooting of orders.
  • Add and review freight and rush charges, correcting discrepancies between purchase orders and customer invoices.
  • Process and document returned material as required, preserving records of sales, orders, and services.
  • Communicate daily with operations regarding material and delivery requirements.
  • Assist other departments as needed, ensuring seamless collaboration and support.
  • Comply with all Health, Safety, and Environmental (HSE), Quality Management System (QMS), and Corporate policies at Triple-S Steel.
  • Perform other duties as assigned by management or supervisors.
Requirements
  • Embodies the values of Excellence, Loyalty, and Fun, as demonstrated by Tube Supply.
  • Minimum of 5 years of steel sales experience, with a proven track record of success.
  • Prior experience with reading and understanding Mill Test Reports and customer specifications.
  • Bachelor's degree preferred, but not required.