Pet Resort Front Desk Coordinator

8 hours ago


Morristown, Tennessee, United States Morris Animal Inn Full time
{"title": "Front Desk Receptionist", "description": "Job Summary

We are seeking a highly skilled and friendly Front Desk Receptionist to join our team at Morris Animal Inn. As a key member of our Guest Services team, you will be responsible for providing exceptional customer service to our clients and their pets.

Key Responsibilities
  • Welcoming clients and their pets as they arrive at the facility.
  • Answering phone calls, emails, and other inquiries in a timely and professional manner.
  • Booking appointments, handling scheduling, and maintaining accurate records.
  • Preparing invoices and collecting payments.
  • Handling the check-in/check-out of pets, ensuring all necessary paperwork and forms are completed.
  • Maintaining cleanliness and organization of the front desk & lobby area.
  • Communicating with other staff members to ensure the smooth operation of the facility.
Requirements
  • Work experience that focuses on engaging and assisting customers with a high degree of friendliness and professionalism.
  • Basic computer skills and comfortability in learning new database software.
  • High attention to detail and the ability to thrive in a fast-paced, team environment.
  • An appreciation for the fact that pet care is a 365-day business, so availability to work on weekends and over holiday periods is required.
  • A love of dogs, cats, and people.
Why Choose Morris Animal Inn?
  • Structured paths for professional development and advancement.
  • Generous discounts on our services, including employee pet daycare.
  • Participate in our unique and innovative employee rewards & Recognition program.
  • Comprehensive Benefits Package that includes medical, dental, vision insurance, and paid vacation time.
  • Weekly pay & Bi-weekly schedules with advance notice to fit your life.
  • All the adorable dogs and cats.
", "lang_code": "en"}

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