Sales and Customer Service Representative

9 hours ago


Morristown, Tennessee, United States Camp Bow Wow Full time
Job Title: Sales/Front Desk Receptionist

Camp Bow Wow Morristown is seeking a highly motivated and customer-focused Sales/Front Desk Receptionist to join our team. As a key member of our staff, you will be responsible for providing exceptional customer service, promoting our services, and ensuring a positive experience for our clients and their pets.

Responsibilities:
  • Welcome and assist customers with a friendly and professional demeanor, ensuring a positive experience from entry to exit.
  • Manage dogs as they transition from the front desk to the play areas, handling them with care and attention.
  • Promote and sell our services, including upselling add-on services to enhance the customer's experience.
  • Handle multiple phone lines, process check-ins, and manage cash and credit transactions with accuracy.
  • Maintain a clean and organized workspace, including assisting with cleaning up after the dogs.
  • Provide exceptional customer service, addressing client inquiries and concerns efficiently and professionally.
  • Thrive in a fast-paced environment, remaining composed and effective even during busy times.
Qualifications:
  • Proven experience in customer service, sales, or cashier roles, which will influence compensation.
  • Strong interpersonal skills with the ability to build rapport with customers and their pets.
  • Detail-oriented with the ability to multitask and cross-sell additional services, such as training and grooming.
  • Excellent communication skills, both with customers and team members.
  • A genuine love for dogs is essential; previous experience with animals is a plus but not required.
Benefits:

Full-time employees will be eligible for a comprehensive Health Benefits Program starting in 2024.

If you're passionate about providing exceptional customer service and have a love for dogs, we encourage you to apply for this exciting opportunity to join our team at Camp Bow Wow Morristown.


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