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Pet Resort Front Desk Coordinator

2 months ago


Morristown, Tennessee, United States Morris Animal Inn Full time
Job Title: Pet Resort Front Desk Receptionist

We are seeking a highly skilled and friendly Front Desk Receptionist to join our team at Morris Animal Inn, a family-owned and operated luxury pet resort in Morristown.

Job Summary:

The successful candidate will be responsible for providing exceptional customer service to our clients and their pets, handling phone calls, emails, and inquiries, booking appointments, and maintaining accurate records.

Key Responsibilities:
  • Welcome clients and their pets as they arrive at the facility
  • Answer phone calls, emails, and other inquiries in a timely and professional manner
  • Book appointments, handle scheduling, and maintain accurate records
  • Prepare invoices and collect payments
  • Handle the check-in/check-out of pets, ensuring all necessary paperwork and forms are completed
  • Maintain cleanliness and organization of the front desk & lobby area
  • Communicate with other staff members to ensure the smooth operation of the facility
Requirements:
  • Work experience that focuses on engaging and assisting customers with a high degree of friendliness and professionalism
  • Basic computer skills and comfortability in learning new database software
  • High attention to detail and the ability to thrive in a fast-paced, team environment
  • An appreciation for the fact that pet care is a 365-day business, so availability to work on weekends and over holiday periods is required
  • A love of dogs, cats, and people
Why Choose Morris Animal Inn?

We offer a comprehensive benefits package, including medical, dental, vision insurance, and paid vacation time. Our team is passionate about providing exceptional pet care, and we believe that our success lies in our outstanding staff.

If you are looking for a position that's hands-on in pet care, please visit our Careers Page to learn more about additional opportunities.