Client Support Specialist

2 months ago


Brisbane, California, United States The Chefs Warehouse Full time
Position Overview:
As a Customer Service Representative at The Chefs' Warehouse, your primary responsibilities will include:
  • Handling Customer Inquiries: Manage incoming communications from clients through various channels including phone calls, emails, and faxes.
  • Order Management: Accurately enter customer orders into the system while ensuring all necessary information is captured.
  • Inventory Awareness: Proactively inform customers about items that are unavailable or out of stock, suggesting suitable alternatives when possible.
  • Collaboration: Work closely with the external sales team to address any irregularities or issues that may arise.
  • Relationship Building: Cultivate and maintain strong relationships with customers, vendors, and colleagues through professional interactions.
Key Skills:
Excellent communication skills, both verbal and written, are essential for success in this role. The ability to manage multiple tasks efficiently while maintaining a high level of customer satisfaction is crucial.

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