Customer Service Representative in Amherst

1 week ago


Greenfield, Massachusetts, United States Greenfield Savings Bank Full time
Job Title: Customer Service Representative in Amherst

We are seeking a highly motivated and customer-focused individual to join our team as a Teller at Greenfield Savings Bank in Amherst. As a key member of our branch, you will play a vital role in providing exceptional service to our customers and contributing to the success of our bank.

About the Role:

  • You will be responsible for processing customer transactions efficiently and accurately, while maintaining a high level of professionalism in person and on the phone.
  • Proactively identify customer needs and transfer them to relevant staff members to provide a seamless experience.
  • Maintain adequate cash supplies by replenishing and balancing daily transactions.
  • Work closely with branch leadership to develop sales skills and build strong relationships with customers.
  • Contribute to a positive team environment and maintain compliance with bank policies and procedures.

Requirements:

  • A high school diploma or equivalent is required.
  • Exceptional interpersonal and communication skills are essential for this role.
  • You should possess basic math skills, including addition, subtraction, multiplication, and division.

What We Offer:

  • An estimated annual salary of $45,000 - $60,000 based on location and experience.
  • The opportunity to work in a dynamic and supportive team environment.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off.

About Us:

Greenfield Savings Bank is an equal opportunity employer committed to creating an inclusive environment for all employees. We celebrate diversity and welcome applications from qualified candidates.



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