Customer Service Representative
6 days ago
At Greenfield Savings Bank, we are seeking a highly skilled Customer Service Representative to join our team. This is an exciting opportunity for a motivated individual to provide exceptional customer service and support in a fast-paced banking environment.
Key Responsibilities- Customer Interaction: Provide unparalleled customer service during each interaction through a high level of professionalism both in person and on the phone.
- Transaction Processing: Process routine transactions as requested by customers quickly and accurately such as deposits, withdrawals, check cashing, payments and issuing official items.
- Additional Services: Identify a customer's need for additional services, transferring them to the appropriate staff.
- Cash Handling: Balance and reconcile daily transactions and maintain adequate cash by buying and selling from cash dispensers.
Requirements and Qualifications
- An individual eager to learn the sales process.
- Exceptional interpersonal and communication (written and oral) skills.
- Ability to perform simple math such as addition, subtraction, multiplication, and division.
- Able to lift up to 20lbs.
- High School Diploma or equivalent.
What We Offer
We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity and/or expression, national origin, disability status, protected veteran status, age, marital status, or any other protected class.
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