Amherst Teller Professional

1 week ago

Greenfield, Massachusetts, United States Greenfield Savings Bank Full time

Full-Time Teller Position in Amherst to include every Saturday

Job Summary:

A Teller 1 is responsible for processing basic customer transactions efficiently and accurately while providing unparalleled service.

Key Job Responsibilities:

  • Provide exceptional customer service during each interaction through a high level of professionalism both in person and on the phone.
  • Process routine transactions as requested by customers quickly and accurately, such as deposits, withdrawals, check cashing, payments, and issuing official items.
  • Identify customers' needs for additional services and transfer them to the appropriate staff.
  • Balance and reconcile daily transactions and maintain adequate cash by buying and selling from cash dispensers.
  • Work with branch leadership on relationship-based selling skills.
  • Contribute to building a positive team environment.
  • Take responsibility for self-improvement through training courses (internal and external) as well as personal curiosity and inquisitiveness.
  • Be responsible for compliance and understanding of the Bank's policies, procedures, and legal guidelines, both new and existing.
  • Assume additional responsibilities, as needed by office, assigned by manager.

Desired Experience & Skills:

  • An individual eager to learn the sales process.
  • Exceptional interpersonal and communication (written and oral) skills.
  • The ability to perform simple math such as addition, subtraction, multiplication, and division.
  • A High School Diploma or equivalent.

Greenfield Savings Bank is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity and/or expression, national origin, disability status, protected veteran status, age, marital status, or any other protected class.

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