Customer Service Liaison

1 month ago


Greenfield, Massachusetts, United States Wesco Full time

As a key member of the Wesco team, you will play a vital role in delivering exceptional customer service. Your primary responsibility will be to respond to customer inquiries via various channels, including telephone, email, and walk-ins. You will provide timely and effective solutions to customer problems, ensuring that their needs are met and exceeded.

Key Responsibilities:

  • Support customers by answering questions, addressing concerns, and resolving account inquiries.
  • Process payments for cash account customers in a timely and accurate manner.
  • Research and resolve customer complaints, acting as a liaison between departments when necessary.
  • Provide backup support to the sales counter, handling walk-in and telephone inquiries.

Requirements:

  • High school degree or equivalent required.
  • Associate's degree or college diploma (Canada) preferred.
  • 2-4 years of relevant experience in customer service.
  • Excellent interpersonal skills, with the ability to work effectively in a diverse environment.
  • Strong communication skills, both verbal and written.
  • Able to work well under pressure and maintain attention to detail.
  • Computer literate, with proficiency in MS Word, Excel, and email.

Wesco International, Inc. is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates who share our values.



  • Greenfield, Massachusetts, United States Walgreens Full time

    Are you passionate about delivering exceptional customer experiences? Do you have a knack for building strong relationships with customers?We're looking for a Customer Service Associate to join our team at Walgreens. As a key member of our sales floor, you'll be responsible for providing top-notch customer service and creating a welcoming environment for all...


  • Greenfield, Massachusetts, United States Greenfield Savings Bank Full time

    Job DescriptionA Customer Service Representative plays a vital role in ensuring exceptional customer experiences. In this Full-Time Teller Position in Amherst, you will process transactions efficiently and accurately while providing unparalleled service.Key Responsibilities:Provide Unparalleled Customer ServiceProcess Routine TransactionsIdentify...


  • Greenfield, Massachusetts, United States Planet Fitness Full time

    Job OverviewAs a Customer Service Representative at Planet Fitness, you will play a vital role in delivering exceptional service to our members and guests. You will be the first point of contact for many visitors, and your friendly demeanor and excellent communication skills will set the tone for their experience.Estimated Salary:$45,000 - $60,000 per...


  • Greenfield, Massachusetts, United States Greenfield Savings Bank Full time

    Job OverviewAt Greenfield Savings Bank, we are seeking a highly skilled Customer Service Representative to join our team. This is an exciting opportunity for a motivated individual to provide exceptional customer service and support in a fast-paced banking environment.Key ResponsibilitiesCustomer Interaction: Provide unparalleled customer service during each...


  • Greenfield, Massachusetts, United States Greenfield Savings Bank Full time

    Customer Service Representative OpportunityAt Greenfield Savings Bank, we are seeking a highly motivated and experienced Customer Service Representative to join our team in Amherst. This is an excellent opportunity for individuals who thrive in fast-paced environments and possess exceptional interpersonal skills.About the Role:We are looking for a skilled...


  • Greenfield, Massachusetts, United States Circle K Full time

    Job OverviewWe are seeking a highly motivated and organized Customer Service Team Lead to join our team at Circle K in Greenfield, Massachusetts. As a key member of our store team, you will be responsible for providing exceptional customer service and leading our sales floor team.


  • Greenfield, Massachusetts, United States Greenfield Savings Bank Full time

    Job Title: Customer Service Representative in AmherstWe are seeking a highly motivated and customer-focused individual to join our team as a Teller at Greenfield Savings Bank in Amherst. As a key member of our branch, you will play a vital role in providing exceptional service to our customers and contributing to the success of our bank.About the Role:You...


  • Greenfield, Massachusetts, United States Greenfield Savings Bank Full time

    We are seeking a highly motivated Customer Service Representative to join our team at Greenfield Savings Bank in Amherst. This is a Full-Time position that includes working every Saturday.About the RoleA successful Teller 1 will be responsible for processing basic customer transactions efficiently and accurately while delivering exceptional service.Provide...


  • Greenfield, Massachusetts, United States Greenfield Savings Bank Full time

    **Job Summary:**We are seeking a highly skilled and motivated Bank Customer Service Representative to join our team at Greenfield Savings Bank in Amherst. This is a full-time position that requires working every Saturday.Main Responsibilities:Process customer transactions efficiently and accurately while providing exceptional service.Identify customers'...


  • Greenfield, Massachusetts, United States Greenfield Savings Bank Full time

    Full-Time Customer Service Role in a Dynamic EnvironmentEarn an estimated $35,000 - $45,000 per year in our bustling Amherst branch!We are seeking an exceptional individual to join our team as a Teller I in Amherst. As a key member of our front-line staff, you will play a crucial role in delivering unparalleled customer service and ensuring that every...


  • Greenfield, Massachusetts, United States AR Sandri Full time

    At AR Sandri, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in our Greenfield, MA store. This is a fantastic opportunity for someone who is passionate about delivering exceptional service and ensuring that our customers have an outstanding experience.Job Summary:We are looking for a...


  • Greenfield, Massachusetts, United States Service Corporation International Full time

    About the RoleWe are seeking a skilled Funeral Services Sales Professional to join our team. This is an excellent opportunity to work with a reputable company that values compassion, personalized arrangements, and community service.Key ResponsibilitiesCultivate relationships with families in need, providing them with caring assistance and guidance throughout...


  • Greenfield, Massachusetts, United States AR Sandri Full time

    Job DescriptionA Retail Sales Associate - Customer Service Specialist is a crucial role at AR Sandri, responsible for providing exceptional customer service and ensuring seamless sales transactions. The ideal candidate will possess strong communication skills, be detail-oriented, and maintain a professional demeanor in a fast-paced environment.Key...


  • Greenfield, Massachusetts, United States CEDAR GILL INC Full time

    Job DescriptionAs a Brand Ambassador, you will be the face of Cedar Gill Inc.Your primary goal is to provide an exceptional shopping experience for every customer, making their visit more enjoyable than expected. You will embody our company values and represent them with pride. Your passion for building brand loyalty and growing professionally will drive...


  • Greenfield, Massachusetts, United States Sandri Energy, LLC Full time

    Job Title: Plumbing Service SpecialistEstimated Salary: $55-$85 per hour based on experienceAbout the CompanySandri Energy, LLC is a reputable company that values its employees and provides them with the tools they need to succeed in their roles.Job DescriptionWe are seeking a skilled Plumbing Service Specialist to join our team. In this role, you will be...


  • Greenfield, Massachusetts, United States Greenfield Savings Bank Full time

    We are seeking a highly motivated and customer-focused Account Services Representative to join our team in Amherst. This is a full-time position that requires working every Saturday.As an Account Services Representative, you will be responsible for providing exceptional customer service, processing transactions efficiently and accurately, and promoting...


  • Greenfield, Massachusetts, United States LIVEWIRE LLC Full time

    We are seeking a highly skilled and motivated Food Service Team Leader to join our management team at Ben's Soft Pretzels. As a key member of our leadership team, you will be responsible for ensuring the smooth operation of your assigned location.The successful candidate will have previous experience in a supervisory or management role in the food...

  • Lead Arborist

    3 weeks ago


    Greenfield, Massachusetts, United States Lewis Tree Service Inc. Full time

    We are seeking a highly motivated and experienced Lead Arborist - Utility Crew Foreman to join our team at Lewis Tree Service Inc.About UsLewis Tree Service Inc. is a leading provider of utility vegetation management services, operating in North America. We are committed to providing exceptional service to our customers while prioritizing the safety and...


  • Greenfield, Massachusetts, United States Brandywine Dental Group Pc Full time

    We are seeking a skilled Patient Service Coordinator to join our team at Brandywine Dental Group Pc in the Indianapolis area.Job Summary:This role involves providing exceptional patient service, handling phone calls, scheduling appointments, and managing front desk operations. The ideal candidate will have excellent communication skills, be detail-oriented,...


  • Greenfield, Massachusetts, United States MedPro Healthcare Allied Staffing Full time

    Job OpportunityWe are seeking a skilled Traveling Therapist to join our team in Greenfield, Massachusetts. As a valued member of our staff, you will have the opportunity to work with patients requiring speech, hearing, and language development assistance.About the Position:This is a travel assignment with a duration of 13 weeks.You will be working 40 hours...