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Community Manager

2 months ago

Sacramento, California, United States Peak Living Full time
Community Manager - Parkview

Peak Living is seeking a qualified Community Manager to support and assist in all aspects of community operations.

Key Responsibilities
  • Supervise community associates and ensure the property follows all tax credit requirements.
  • Support and participate in fulfilling customer service and leasing standards.
  • Respond to resident requests promptly and courteously, and provide solutions to resolve resident issues.
  • Direct all marketing efforts and assist in preparing paperwork for new and renewal lease agreements.
  • Determine lease renewal rates and assist in delivering renewal letters to secure renewals.
  • Recommend rental rate adjustments or concessions to the Regional Manager to increase rental activity.
  • Review resident files and accounting records to determine unpaid and/or late fees owed, communicate with residents regarding outstanding balances, and implement procedures for collecting on delinquencies.
  • Prepare weekly and monthly reports, 3-day demands, delinquency report updates, other income, and utility tracking spreadsheets, move-in/move-out inspections, invoices, and final security deposit disposition reports.
  • Direct the organization of community resident activities, preparing newsletters, and maintaining resident loyalty and retention programs.
  • Identify areas for improvement and improve the efficiency, productivity, and profitability of the community.
  • Research and shop the competition to ensure rental rates, concessions, security deposits, etc. align with market conditions.
  • Collect, post, and deposit rents/security deposits and other community income daily.
Qualifications
  • A minimum of three (3) years' experience as an onsite Community Manager or Assistant Community Manager in multi-family housing, hospitality, or similar industry.
  • A high school diploma or equivalent is required.
  • College education, CAM or ARM certification preferred.
  • Housing Credit Certified Professional (HCCP) designation preferred (for LIHTC).
  • Certified Occupancy Specialist (COS) designation preferred (for Section 8).
  • 1 year of experience in LIHTC communities.
  • Valid driver's license.
  • Ability to communicate in English.
Why Work with Peak Living
  • 3 Weeks of Paid Time Off (PTO).
  • 10 Paid Holidays + 3 Floating Holidays.
  • Medical, Dental, and Vision Plans.
  • 401k matching.
  • Employee Referral Bonus Program.
  • Employee Assistance Program.
  • Employee Appreciation Events.