Customer Account Management Specialist

2 weeks ago


Fremont, Indiana, United States Aaron's Full time
Customer Account Management Specialist

About Us

At Aaron's, we pride ourselves on being a leader in the retail industry, specializing in sales and lease-to-own options for a variety of quality products. Our commitment to exceptional customer service sets us apart, and we are dedicated to fostering a supportive and dynamic work environment for our team members.


Position Overview

The Customer Account Management Specialist plays a vital role in our call center operations, acting as a guide for our customers. This position focuses on securing lease renewal payments and ensuring customer satisfaction with our products and services.


Key Responsibilities
  • Engage with customers over the phone to facilitate lease renewals and payments.
  • Utilize company tools to manage customer accounts effectively.
  • Educate customers on the advantages of timely lease payments and available renewal options.
  • Document all interactions and maintain accurate customer records.
  • Collaborate with retail partners to assist customers interested in additional purchases.
  • Ensure compliance with all relevant policies and regulations.
  • Open and close the call center as required.
  • Conduct field visits to customers when necessary.

Qualifications

To be successful in this role, candidates should possess:

  • A minimum of 6 months of experience in customer service or a call center environment.
  • A high school diploma or equivalent.
  • Preferred experience includes 2 years in a call center and 2 years in collections.

Essential Skills

The ideal candidate will demonstrate:

  • Strong interpersonal skills and the ability to empathize with customers.
  • Excellent organizational and multitasking abilities.
  • Proficiency in computer applications.
  • Flexibility to work varying hours, including evenings and weekends.
  • Professional communication skills and proper telephone etiquette.

Physical Requirements

This position may involve lifting and moving merchandise as needed.


Benefits

Aaron's values its team members and offers a comprehensive benefits package, including:

  • Competitive pay and performance incentives.
  • Paid time off, including vacation and sick days.
  • Medical, dental, and vision insurance.
  • 401(k) plan with matching contributions.
  • Employee assistance programs and discounts.

Join us at Aaron's, where we are committed to making a positive impact in the lives of our customers and team members alike.



  • Fremont, Indiana, United States Aaron's Full time

    Position OverviewThe Customer Account Operations Specialist plays a crucial role in our organization, focusing on enhancing customer satisfaction through effective lease renewal processes. This position involves engaging with customers to facilitate lease payments and renewals, ensuring they fully understand the benefits of their agreements.Key...


  • Fremont, Indiana, United States Carter'sOshKosh Full time

    Job Summary:The Sales Associate (SA) is a vital member of the Carter's/OshKosh team, responsible for delivering exceptional customer service and creating a positive store environment. As a SA, you will be the face of our brand, interacting with customers and employees to ensure a seamless shopping experience.Key Responsibilities:Customer Focus:Confidently...


  • Fremont, Indiana, United States Big Red Liquors Full time

    Retail Sales Specialist at Big Red LiquorsBig Red Liquors has been a cornerstone in the retail beverage industry, dedicated to offering an outstanding selection, extensive product knowledge, and exceptional customer service. Our mission is to impress our customers with a diverse range of products and a commitment to responsible consumption.Position...


  • Fremont, Indiana, United States Berry Global Full time

    OverviewAbout BerryAt Berry Global, we leverage the power of our diverse workforce, consisting of over 40,000 employees across more than 250 locations worldwide. We are dedicated to designing, developing, and manufacturing innovative products that contribute to a sustainable future. Our commitment to a people-first culture fosters individual growth,...


  • Fremont, Indiana, United States Aaron's Full time

    Position OverviewThe Operations Accounts Specialist plays a crucial role in our customer engagement strategy. This position is essential for maintaining customer satisfaction and facilitating lease renewals, ensuring that our clients are well-informed about their agreements and the benefits they offer.Key ResponsibilitiesEngage with customers through phone...


  • Fremont, Indiana, United States XPO Full time

    About the Freight Operations Supervisor RoleXPO is a leading provider of transportation services, with a highly integrated network of people, technology, and physical assets.We are seeking a skilled Freight Operations Supervisor to join our team. As a key member of our operations team, you will be responsible for leading and supervising all aspects of...


  • Fremont, Indiana, United States Big Red Liquors Full time

    Retail Sales Representative at Big Red LiquorsBig Red Liquors has a long-standing commitment to serving the community with an extensive selection of beverages and exceptional customer service. Our mission is to ensure that every customer leaves our store not only satisfied but also impressed by our product range and knowledgeable staff.Position Overview:As a...


  • Fremont, Indiana, United States Insight Global Full time

    Job SummaryWe are seeking a highly skilled and experienced Production Team Lead to join our team at Insight Global. As a key member of our Molding Department, you will be responsible for leading a team of production staff and ensuring the efficient operation of our manufacturing processes.Key ResponsibilitiesLead a team of production staff to achieve...


  • Fremont, Indiana, United States Berry Global Full time

    About the RoleBerry Global is a leading manufacturer of innovative products, and we're seeking a highly skilled Human Resources Generalist to join our team. As a key member of our HR department, you will play a critical role in shaping the company's culture and ensuring the success of our employees.Key ResponsibilitiesRecruit and manage the integration...


  • Fremont, Indiana, United States Berry Global Full time

    About Berry GlobalBerry Global is a leading manufacturer of innovative products that prioritize the circular economy. With a diverse workforce of over 40,000 employees across 250 global locations, we strive to create a culture that fosters individual growth, diversity, and collaboration.Job SummaryWe are seeking a highly skilled Human Resources Generalist to...


  • Fremont, Indiana, United States PADNOS Full time

    At PADNOS, our skilled machinery operators and general labor force play an essential role in our operations, consistently striving to meet and surpass our production targets. Their dedication to excellence, safety, meticulousness, and quality has propelled us to our current success. We seek individuals who are eager to engage in more than mere machine...


  • Fremont, Nebraska, United States Account Recovery Specialists, Inc Full time

    Job DescriptionAccount Recovery Specialists, Inc. is a leading provider of comprehensive accounts receivable management services. We are seeking a highly skilled Client Service Representative to join our team in our Dodge City office location.As a Client Service Representative, you will be responsible for providing exceptional customer service, responding to...


  • Fremont, California, United States AppleOne Full time

    Job DescriptionWe are seeking a highly skilled Accounts Payable Specialist to join our team at AppleOne. This is an exciting opportunity for an Accountant to join a dynamic team of accounting professionals in a fast-paced business environment.The ideal candidate will have 3+ years of experience in Accounts Payable and/or Accounts Receivable, with a strong...


  • Fremont, California, United States Alameda County Water District Full time

    Salary: $71, $87,110.40 AnnuallyJob Type: Regular, Full-TimeRemote Employment: Flexible/HybridDepartment: FinanceDivision: Customer Service and Meter ReadingThe Alameda County Water District is actively seeking meticulous candidates who are passionate about delivering exceptional customer service for the role of Customer Account Representative. This position...


  • Fremont, California, United States Alameda County Water District Full time

    Position OverviewThe Alameda County Water District is in search of meticulous individuals to join our team as Client Account Specialists. This role is pivotal in ensuring that our customers receive exceptional service and support.Key ResponsibilitiesManage customer accounts with a focus on accuracy and detail.Assist clients with inquiries related to billing...


  • Fremont, Ohio, United States Flex-N-Gate Corporation Full time

    Company OverviewFlex-N-Gate Corporation is a prominent manufacturer and supplier of automotive components, recognized for its excellence in the industry. With a strong reputation, the company offers rewarding opportunities for dedicated and skilled professionals.Position OverviewThe Accounts Receivable Specialist is responsible for executing a range of...


  • Fremont, United States Jobot Full time

    Become a Key Player as a Grain Procurement SpecialistAt Jobot, we pride ourselves on being a premier agricultural firm, and we are in search of a skilled Grain Procurement Specialist to enhance our connections with local farmers. This role is essential in understanding their requirements and streamlining the grain procurement process. A comprehensive...


  • Fremont, United States Global Channel Management, Inc Full time

    Manufacturing Site Specialist needs 5 years business experience with significant experience in a sales/service function required preferably at a customer location. Manufacturing Site Specialist requires: BS/BA preferably chemical engineering chemistry related fields or equivalent industry experience. Must have a strong work ethic and excellent customer...


  • Fremont, California, United States Alameda County Water District Full time

    **About the Role**We are seeking a detail-oriented individual to join our team as a Customer Account Representative. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring timely and accurate payment processing.**Key Responsibilities:**Provide customer service and support via phone, email, and...

  • Accounting Specialist

    2 weeks ago


    Fremont, California, United States FE Controls Corporation Full time

    Job OverviewWe are looking for a skilled Accounting Specialist to manage our financial records with precision. This role involves close collaboration with the finance department to ensure compliance with all regulatory standards.Benefits/PerksAttractive SalaryOpportunities for Professional DevelopmentKey ResponsibilitiesRecord and validate financial...


  • Fremont, Ohio, United States Flex-N-Gate Corporation Full time

    Company OverviewFlex-N-Gate Corporation is a prominent manufacturer and supplier of automotive components, recognized for its excellence in the industry. As a dynamic and essential organization, we offer exceptional opportunities for dedicated and skilled professionals.Position OverviewThe Accounts Receivable Specialist is responsible for a range of...


  • Fremont, Ohio, United States Flex-N-Gate Corporation Full time

    Company OverviewFlex-N-Gate Corporation is a prominent manufacturer and supplier of automotive components, recognized for its excellence in the industry. As a dynamic and essential organization, we offer remarkable opportunities for dedicated and skilled professionals.Position OverviewThe Accounts Receivable Specialist is responsible for executing a range of...


  • Fremont, California, United States ASUS Full time

    Position Overview Job Summary: The Inside Sales team at ASUS plays a vital role in the overall business operations by collaborating with various internal departments and clients to meet all sales requirements efficiently. The responsibilities of the Inside Sales position encompass generating analytical reports, managing data, processing customer orders,...


  • Fremont, California, United States Qonten Full time

    Customer Support SpecialistWe are looking for a dedicated Customer Support Specialist who can effectively engage with clients and provide exceptional service. The ideal candidate will possess a positive attitude and a professional demeanor, ensuring a high standard of interaction with customers.Key Responsibilities:Develop and maintain an extensive knowledge...


  • Fremont, California, United States Qonten Full time

    Customer Support SpecialistAt Qonten, we are looking for a dedicated individual to join our team as a Customer Support Specialist. This role is essential in ensuring that our clients receive the highest level of service and support.Key Responsibilities:Develop and maintain a comprehensive understanding of our evolving products and services.Foster positive...


  • Fremont, California, United States Qonten Full time

    Customer Support SpecialistWe are looking for a dedicated and skilled Customer Support Specialist to join our team at Qonten. The ideal candidate will possess a positive and professional attitude, essential for fostering strong relationships with our clients and team members.Key Responsibilities:Develop and maintain an extensive knowledge base of our...


  • Fremont, United States Addison Group Full time

    Job DescriptionJob DescriptionTitle: Accounts Payable Specialist Job Type: Contract to Hire Location: Fremont, CA (Onsite 5 days)Internal Job ID: 10029822Pay: $28 - 30/hrOverview:We are seeking a motivated and detail-oriented Accounts Payable Specialist to join our team in Fremont. This role is crucial in ensuring the timely and accurate processing of vendor...


  • Fremont, United States Robert Half Full time

    Robert Half is delighted to be partnering with our valued client on their search for a Customer Service Specialist. They are the leaders in their field providing exceptional service to their business clients, providing maintenance and servicing solutions for their on-site equipment. Job Summary: As a Customer Service Specialist, you will be the primary point...

  • Account Manager

    4 weeks ago


    Fremont, United States BIZLINK TECHNOLOGY INC Full time

    Job DescriptionJob DescriptionDescription:Using knowledge of your accounts, and working with appropriate BizLink teams, identify and develop the company’s unique selling propositions and differentiators for your accounts.Take ownership of making BizLink successful with customers within your accounts. You are the main contact from BizLink and the face of...


  • Fremont, California, United States Qonten Full time

    Customer Support SpecialistAt Qonten, we are looking for a dedicated individual to enhance our customer service team. The ideal candidate will possess a positive and professional attitude, demonstrating the ability to effectively manage multiple tasks while prioritizing customer needs.Key Responsibilities:Develop and maintain an extensive knowledge base of...

  • Account Manager

    2 weeks ago


    Fremont, United States Zerova Tech Full time

    Account Manager As the Senior Director of Sales at Zerova, you will be responsible for leading a team of Regional Sales Managers to drive revenue growth and meet or exceed annual sales targets. You will develop and execute strategic sales plans, cultivate key customer relationships, and ensure the successful implementation of sales initiatives. About Us:...