Network Infrastructure Specialist

3 days ago


Overland Park, Kansas, United States Haven Holidays Full time
About the Role

We are seeking a highly skilled Network Infrastructure Specialist to join our team at Haven Holidays. As a Field Network Engineer, you will play a crucial role in maintaining our network infrastructure, ensuring seamless connectivity across our parks.

Key Responsibilities
  • Provide technical support to our parks, ensuring network issues are resolved promptly and efficiently.
  • Install, maintain, and troubleshoot network infrastructure, including fibre and copper structured cabling.
  • Collaborate with technology teams, park general managers, and third-party service providers to meet project goals.
  • Provide excellent customer service, ensuring a positive experience for our guests and team members.
  • Ensure all work complies with Haven's health and safety standards.
Requirements
  • Professional communication skills with a desire to put the customer first.
  • A broad technical background, with experience in both copper and fibre installation, maintenance, and troubleshooting.
  • Strong understanding of IT infrastructure and network principles, preferably within a leisure/hospitality context.
  • A valid driving license.
  • Desirable: IPAF certification for powered access platforms, PASMA certification for working at height, first aid practitioner, experience of working with EPOS equipment, experience of working with building/architectural drawings or plans, use of Fluke DTX/DSX equipment and proficient in producing test reports.
What We Offer
  • Holiday allowance that rises with service, plus a 'Holiday Buy Scheme.'
  • Annual bonus.
  • 20% discount on both Haven and Warner Hotels holiday for you, family, and friends.
  • Comprehensive wellbeing support.
  • Access to the Bourne Leisure corporate box at the O2 Arena, London.
  • Exclusive discounts with corporate partners.
  • Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees.
  • Enhanced family-friendly policies and pay (eligibility criteria applied).


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