Network Infrastructure Specialist
3 days ago
We are seeking a highly skilled Network Infrastructure Specialist to join our team at Haven Holidays. As a Field Network Engineer, you will play a crucial role in maintaining our network infrastructure, ensuring seamless connectivity across our parks.
Key Responsibilities- Provide technical support to our parks, ensuring network issues are resolved promptly and efficiently.
- Install, maintain, and troubleshoot network infrastructure, including fibre and copper structured cabling.
- Collaborate with technology teams, park general managers, and third-party service providers to meet project goals.
- Provide excellent customer service, ensuring a positive experience for our guests and team members.
- Ensure all work complies with Haven's health and safety standards.
- Professional communication skills with a desire to put the customer first.
- A broad technical background, with experience in both copper and fibre installation, maintenance, and troubleshooting.
- Strong understanding of IT infrastructure and network principles, preferably within a leisure/hospitality context.
- A valid driving license.
- Desirable: IPAF certification for powered access platforms, PASMA certification for working at height, first aid practitioner, experience of working with EPOS equipment, experience of working with building/architectural drawings or plans, use of Fluke DTX/DSX equipment and proficient in producing test reports.
- Holiday allowance that rises with service, plus a 'Holiday Buy Scheme.'
- Annual bonus.
- 20% discount on both Haven and Warner Hotels holiday for you, family, and friends.
- Comprehensive wellbeing support.
- Access to the Bourne Leisure corporate box at the O2 Arena, London.
- Exclusive discounts with corporate partners.
- Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees.
- Enhanced family-friendly policies and pay (eligibility criteria applied).
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