Healthcare Business Development Consultant

6 days ago

Bethesda, Maryland, United States International SOS Government Medical Services Full time
Job Opportunity

We are seeking a highly skilled and experienced Occupational Health Specialist to join our team at International SOS Government Medical Services.

Key Responsibilities
  • Business Development and Customer Interaction
    • Promote and grow our medical services through regular customer interactions, including product demonstrations and presentations to agency personnel, professional organizations, and other consumer groups.
    • Develop new business relationships that result in increased revenue, leveraging a consultative approach to identify customer needs and offer appropriate service solutions.
    • Utilize strategic business tools, such as SWOT analyses and competitor analyses, to develop and execute business capture plans that enhance our market position.
  • Consultative Sales and Customer Solutions
    • Apply a consultative model to understand customer needs in depth and work with our subject matter experts to propose tailored service options.
    • Synthesize information and data to develop customer-centric solutions, presented in professional formats such as PowerPoint presentations and white papers.
    • Compile customer information using available tools (e.g., internet research, fact sheets, comparative analysis) to inform decision-making and strategy.
  • Strategic Relationship Building
    • Develop and cultivate relationships with agency contacts at all levels to enhance our visibility and market position, leading to incremental business growth within your designated portfolio.
    • Create Interagency Agreements (IAAs) and Statements of Work (SOWs) in collaboration with our subject matter experts, ensuring they accurately reflect customer needs and our capabilities.
  • Product and Service Knowledge
    • Maintain comprehensive knowledge of all our products and services, demonstrating this expertise to both peers and customers.
    • Utilize Customer Relationship Management (CRM) tools to maintain accurate and up-to-date customer information, and develop reports identifying potential business needs.
  • Collaboration and Customer Satisfaction
    • Work collaboratively with other service and administrative areas to achieve desired customer outcomes, ensuring that customers are fully satisfied with their experience.
    • Gather ongoing customer feedback and provide suggestions to service areas for continuous improvement in customer satisfaction.
  • Performance Metrics
    • Meet metrics related to new business growth and the expansion of existing business, contributing to the overall success of our strategic objectives.
  • Other Duties
    • Perform additional tasks as assigned by management to support the overall goals of the organization.
Qualifications
  • Education and Experience
    • Bachelor's degree in a health-related field or business.
    • A minimum of 3 years of experience in Occupational Health, public health, community health, or a related field.
    • At least 1 year of experience in a role that demonstrates the ability to develop new business relationships resulting in increased revenue.
  • Skills and Abilities
    • Strong interpersonal communication skills with the ability to build and maintain relationships at all levels.
    • Proficiency in Microsoft Office applications, with strong skills in Excel, Word, and PowerPoint.
    • Familiarity with Customer Relationship Management (CRM) tools and the ability to use them effectively.
    • Ability to work independently and as part of a team, managing multiple priorities in a fast-paced environment.
    • Strong organizational and analytical skills, with the ability to develop strategic business plans and execute them effectively.

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