Tenant Services Associate

4 days ago


Washington, Washington, D.C., United States Lincoln Property Company Full time
Job Description

As a Tenant Services Associate with Lincoln Property Company, you will be responsible for providing exceptional customer service to our tenants, ensuring timely resolution of their concerns, and maintaining positive relationships with vendors and contractors.

You will also be assisting with administrative tasks, including preparing reports, monitoring the maintenance work order system, and collecting rent. A strong understanding of commercial property management software, such as Yardi and MRI, is essential for this role.

Key Responsibilities:

  • Provide exceptional customer service to tenants, responding to their inquiries and resolving their concerns in a timely manner
  • Assist with administrative tasks, including preparing reports and monitoring the maintenance work order system
  • Collect rent and handle minor accounts issues
  • Monitor tenant relations and draft correspondence on various matters pertaining to property management
  • Work on special projects under supervision of Property Manager
  • Work with engineering staff and conduct routine property inspections

About the Company

Lincoln Property Company is a dynamic and forward-thinking company that is committed to providing exceptional service to our clients. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

The salary range for this position is $50,000 - $70,000 per year, depending on experience. All job offers are contingent on completion of a background check and proof of eligibility to work in the United States.



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