Customer Experience Coordinator

1 day ago


Miami, United States Enterprise Holdings Full time
Job Summary

We are seeking a skilled Airport Operations Assistant to join our team at Enterprise Holdings. This is a full-time position with a 40-hour work week and comprehensive benefits package, including health, vision, and dental insurance.

The successful candidate will provide exceptional customer service by assisting both internal and external customers primarily over the phone. They will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental backup in an airport location.

Essential Duties
  • Provide high-level customer service by assisting customers and assessing their rental needs in person and over the phone
  • Meet and greet customers in a friendly and timely manner
  • Initiate rental contracts based on customer reservations or on-the-spot needs
  • Process returns, check-ins, and exit kiosk transactions
  • Understand and communicate rental terms and conditions, vehicle features, and other services
Benefits

This role offers a competitive salary of $19.00 per hour, commensurate with experience, and comprehensive benefits package, including health, vision, and dental insurance.



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