Insurance Customer Experience Specialist

4 days ago


Miami, Florida, United States Carlos Luis - State Farm Agent Full time

At Carlos Luis - State Farm Agent, we're seeking a talented Insurance Customer Experience Specialist to join our team.

About the Role

This is an exciting opportunity to embark on a career journey with a reputable State Farm independent contractor agent. As an Insurance Customer Experience Specialist, you will play a vital role in promoting State Farm's premier insurance and financial service products.

Key Responsibilities
  • Cultivate Lasting Relationships: Forge enduring customer relationships by proactively following up to ensure continued satisfaction.
  • Empower Customers: Employ a customer-centric, needs-based approach to guide clients through comprehensive insurance options, empowering them to make informed decisions.
  • Drive Business Growth: Generate leads, coordinate appointments, and effectively market tailored products and services to meet diverse customer needs.
What You'll Get
  • Salary Plus Commission/Bonus: Enjoy a competitive salary plus commission/bonus structure.
  • Paid Time Off: Receive paid time off (vacation and personal/sick days).
  • Professional Development: Benefit from professional development opportunities.
  • Career Advancement: Enjoy abundant opportunities for career advancement within our agency.
Requirements
  • Marketing Savvy: Demonstrate a genuine interest in marketing products and services that align with customer needs and preferences.
  • Exceptional Communication: Possess exceptional communication skills across all channels - written, verbal, and attentive listening.
  • People-Centric Mindset: Exhibit a people-centric mindset with a keen eye for detail.
  • Problem-Solving Skills: Display proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.
  • Technical Proficiency: Show proficiency in learning and navigating computer functions efficiently.
  • Collaborative Spirit: Thrive in a dynamic team environment.
  • Bilingual Spanish Preferred: Preference given to those with bilingual Spanish skills.
Estimated Salary Range:$45,000 - $65,000 per year, based on location and experience.

We're looking for motivated individuals who can see themselves exceling in this role. If you're passionate about delivering exceptional customer experiences and driving business growth, please apply.



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