Restaurant Service Professional

3 weeks ago


Chesapeake, Virginia, United States BBL Hospitality Full time

Job Title: Restaurant Service Professional

Job Summary: We are seeking a skilled Restaurant Service Professional to join our team at BBL Hospitality. As a Restaurant Service Professional, you will be responsible for providing exceptional customer service and preparing beverages for our guests.

Key Responsibilities:

  • Take beverage orders from guests and servers
  • Prepare and serve alcoholic and non-alcoholic drinks consistent with our standard drink recipes
  • Learns the names and personally recognize regular guests
  • Record drink orders accurately and immediately after receipt into the register system
  • Accept guest payment, process credit card charges and make change (if applicable)
  • Wash and sterilize glassware
  • Prepare garnishes for drinks and replenish snacks, appetizers for bar patrons
  • Maintains bottles and glasses in an attractive and functional manner to support efficient drink preparation and promotion of beverages
  • Clear and reset tables in bar area
  • Present drink menus, make recommendations and answer questions regarding beverages
  • Maintain cleanliness in all areas of the bar including counters, sinks, utensils, shelves and storage areas
  • Receive and serve food orders to guests seated at the bar
  • Report all equipment problems and bar maintenance issues to restaurant manager
  • Assist the restocking and replenishment of bar inventory and supplies

Requirements:

  • Basic reading, writing, and math skills
  • Specialized knowledge of bartending and mixing drinks
  • Certification as required by state or local laws
  • Must meet legal age requirements of state
  • Extensive knowledge of mixology; cash handling procedure experience; knowledge of ABC regulations for state and local offices
  • Customer service aptitude and interpersonal communication skills


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