Restaurant Service Professional
3 weeks ago
Job Title: Restaurant Service Professional
Job Summary: We are seeking a skilled Restaurant Service Professional to join our team at BBL Hospitality. As a Restaurant Service Professional, you will be responsible for providing exceptional customer service and preparing beverages for our guests.
Key Responsibilities:
- Take beverage orders from guests and servers
- Prepare and serve alcoholic and non-alcoholic drinks consistent with our standard drink recipes
- Learns the names and personally recognize regular guests
- Record drink orders accurately and immediately after receipt into the register system
- Accept guest payment, process credit card charges and make change (if applicable)
- Wash and sterilize glassware
- Prepare garnishes for drinks and replenish snacks, appetizers for bar patrons
- Maintains bottles and glasses in an attractive and functional manner to support efficient drink preparation and promotion of beverages
- Clear and reset tables in bar area
- Present drink menus, make recommendations and answer questions regarding beverages
- Maintain cleanliness in all areas of the bar including counters, sinks, utensils, shelves and storage areas
- Receive and serve food orders to guests seated at the bar
- Report all equipment problems and bar maintenance issues to restaurant manager
- Assist the restocking and replenishment of bar inventory and supplies
Requirements:
- Basic reading, writing, and math skills
- Specialized knowledge of bartending and mixing drinks
- Certification as required by state or local laws
- Must meet legal age requirements of state
- Extensive knowledge of mixology; cash handling procedure experience; knowledge of ABC regulations for state and local offices
- Customer service aptitude and interpersonal communication skills
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