Restaurant Operations Manager

4 weeks ago


Chesapeake, Virginia, United States Potomac Family Dining Group Full time
Restaurant Operations Manager Job Description

Job Summary: We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Potomac Family Dining Group. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of dedicated professionals.

Key Responsibilities:

  • Manage restaurant operations, including front-of-house and back-of-house activities, to ensure seamless service delivery and high-quality guest experiences.
  • Lead and develop a team of restaurant managers, team leaders, and team members to achieve sales growth, improve profitability, and maintain exceptional customer satisfaction.
  • Develop and implement strategies to drive sales growth, improve operational efficiency, and enhance the overall guest experience.
  • Monitor and control costs, including labor, inventory, and supplies, to ensure profitability and maintain budgetary targets.
  • Ensure compliance with company policies, procedures, and regulatory requirements, including health and safety, food safety, and employment laws.
  • Collaborate with other departments, including marketing, human resources, and finance, to achieve business objectives and drive growth.
  • Conduct regular performance reviews, provide coaching and feedback, and develop training programs to enhance team member skills and knowledge.
  • Manage and maintain accurate records, including sales data, customer feedback, and employee performance metrics.

Requirements:

  • High school diploma or equivalent required; bachelor's degree in hospitality, business, or a related field preferred.
  • Minimum 2-3 years of restaurant management experience, preferably in a casual dining setting.
  • Proven track record of sales growth, operational efficiency, and customer satisfaction.
  • Strong leadership and communication skills, with the ability to motivate and develop a high-performing team.
  • Excellent problem-solving and analytical skills, with the ability to make informed decisions and drive results.
  • Ability to work in a fast-paced environment, with flexibility to adapt to changing circumstances and priorities.
  • Strong knowledge of restaurant operations, including front-of-house and back-of-house activities, and ability to maintain high standards of quality and service.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • Collaborative and dynamic work environment.
  • Recognition and rewards for outstanding performance.

How to Apply: If you are a motivated and experienced restaurant professional looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you



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