Head of Product Leadership
4 days ago
Job Summary: We are seeking a highly skilled and experienced Head of Product to lead our consumer product team at April. As a key member of our organization, you will be responsible for setting the strategy, roadmap, and requirements to create personal, streamlined, and trustworthy experiences for all taxpayers.
Key Responsibilities:
- Product Leadership: Own and operate April's consumer products, building a seamless experience that improves the financial lives of millions of taxpayers.
- Product Development: Drive forward product development processes for all aspects of the product through the entire lifecycle from ideation to launch to iteration and adaptation through daily prioritization and collaboration with your team and stakeholders.
- User Understanding: Embody the voice of the customer and develop intimate user understanding through customer research, interviews, and data to maximize user delight and conversion through to the ultimate goal.
- Client Alignment: Ensure our clients reach their goals in implementing April and align around better serving the taxpayer at the same time.
- Communication: Clearly document your decisions and roadmap to share with the entire organization to facilitate clarity and mutual understanding of reasoning.
- Strategic Planning: Craft and execute longer-term product strategy in collaboration with the whole development organization.
Requirements:
- Experience: 7+ years of Product Management or equivalent experience.
- Consumer-Facing Products: Deep experience building consumer-facing digital products that evoke delight and recurring usage guided by extreme empathy for customer needs.
- Domain Knowledge: Demonstrated ability to learn new complex domains quickly and thoroughly.
- Execution: A strong bias towards execution and an ability to operate (and help others operate) in areas with low-information or yet-to-be-defined direction.
- Project Delivery: History of driving delivery of complex projects with multiple partners and stakeholders across the organization.
- Technical Expertise: Ability to both operate at a strategic level and dive deep into the technical details and complexity with ease.
- Communication Skills: Exceptional written and verbal communication skills.
Bonus Points:
- B2B / B2B2C Experience: Experience with B2B / B2B2C embedded applications.
- Domain Expertise: Domain expertise in tax planning, advisory, or other related discipline.
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