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Inside Sales Coordinator

2 months ago

Orlando, Florida, United States Frontline Insurance Full time
Job Summary

We are seeking a highly organized and detail-oriented Inside Sales Coordinator to join our team at Frontline Insurance. As an Inside Sales Coordinator, you will play a critical role in supporting our sales department by managing new agency setups, processing departmental tasks, and providing administrative support to our leadership team.

Key Responsibilities
  • Agency Coordination: Manage new agency setups, agency changes, and terminations, ensuring seamless transitions and accurate data entry.
  • Process Management: Oversee the step-by-step department processes manual, identifying areas for improvement and implementing process enhancements.
  • Support Leadership: Assist the Senior Vice President of Sales, Director of Agency Operations, Inside Sales Manager, and Business Development Managers with administrative tasks, providing timely and accurate support.
  • Sales Department Assistance: Provide timely responses to inquiries from the sales department, researching and resolving issues efficiently.
  • Communication: Handle incoming calls to the sales department, routing them as necessary, and ensuring prompt communication with stakeholders.
  • Project Tracking & Reporting: Track and report on various projects on a weekly, monthly, quarterly, and yearly basis, providing data-driven insights to inform business decisions.
  • Efficiency Enhancement: Support projects aimed at increasing the efficiency and accuracy of the sales team, identifying areas for improvement and implementing process enhancements.
  • Data Entry: Ensure accurate data entry, resolving any issues with missing, duplicate, or incorrect information.
  • License Processing: Manage resident/non-resident license appointments and terminations, ensuring compliance with regulatory requirements.
  • Agency Communication: Request necessary information from agency partners via email or phone, maintaining effective communication channels.
  • Expense Management: Process and track check requests, managing co-op advertising coordination and cost tracking for each participating agency partner.
  • Salesforce Administration: Work with the Sales Business Analyst team to enter data in Guidewire, verify the accuracy of agency partner information, and create ad hoc reports in Salesforce.
Requirements
  • Professional Insurance Industry Designation: Hold a 440 or 220 insurance license, demonstrating expertise in the insurance industry.
  • Strong Attention to Detail: Possess strong attention to detail, ensuring accuracy and precision in all tasks and responsibilities.
Work Environment

Onsite presence is required at our Lake Mary office, providing a collaborative and dynamic work environment.