Inside Sales Representative

4 days ago

Orlando, Florida, United States Abbott Laboratories Full time
About the Opportunity

We are seeking a highly motivated and results-driven Inside Sales Representative to join our Rapid Diagnostics, Infectious Disease division in Orlando, FL. As an Inside Sales Representative, you will be responsible for achieving sales goals and business objectives within an assigned geographic regional territory.

Key Responsibilities
  • Provide on-site technical and clinical training on all Abbott Infectious Disease products, including instruments and visual read tests.
  • Provide on-site customer assistance in the performance of verification studies in compliance with local, state, and federal regulations, including CLIA, CAP, COLA, and TJC, on all ARDx-IDDM products as applicable.
  • Create consultative, advising relationships with customers regarding technical reliability to be self-directed and prioritize to maximize efficiency and efficacy to achieve goals.
  • Develop and execute a strategic sales plan, in collaboration with field team members, that ensures the achievement of assigned territory goals.
  • Outbound calling to current and prospective customers to create opportunities, build a sales funnel, and close a minimum of $500M in sales annually.
  • Be the front line for all incoming leads within a specified geography.
  • Develop and maintain trust-based relationships with internal and external stakeholders.
  • Regular contact with top customers to ensure satisfaction, contract compliance, and address issues.
  • Use sales skills and training to uncover and develop customer needs and position targeted solutions to meet those needs.
  • Perform virtual/online product demonstrations, training, and medical education events.
  • Utilize internal and external data resources to conduct tactical research on organization and contacts to drive new sales opportunities (SFDC, PowerBI, Definitive, LinkedIn, etc.).
  • Assess trends in market access, competitors, strategies, and new product development by monitoring internal and external indicators.
  • Strategic negotiations on behalf of Abbott for both new and renewal contracts.
  • Ensures contract compliance of current customers and works to remediate those who are non-compliant.
  • Flexibility to serve time zones outside of Eastern to manage customers' demos, meetings, calls, and distribution needs.
  • Use of various marketing programs and campaigns to generate qualified prospects through sales hunting strategies, follow-up, and nurturing relationships.
  • Provide ad hoc assistance to team members, including proposal/quote generation, delivery of promotional materials, customer/distributor follow-up, etc.
  • Accurately maintain funnel, customer, and activity database using Salesforce.com.
Requirements
  • Bachelor's Degree required.
  • Two+ years of successful inside/outside sales experience in healthcare or related fields preferred.
  • Excellent oral and written communication skills, including strong questioning & listening skills and the ability to create value for others through the presentation of new processes and concepts.
  • Comfortable making outbound phone calls.
  • Exceptional attention to detail in administrative functions.
  • Ability to creatively develop solutions for clients and team members within set business rules.
  • Demonstrated ability to operate independently without frequent supervision or guidance.
  • Strong computer skills required including Word, Excel, PowerPoint, and Customer Relationship Management (CRM) tools such as SFDC environment.
  • Learning new technical information quickly and thoroughly in a rapidly changing environment.
  • Strong business acumen and demonstrated understanding of business management fundamentals, including pricing, profitability, contract management, ROI, etc.
  • Understanding of key healthcare drivers and priorities, including how changes in care can impact clinical, operational, and financial outcomes for hospitals and other HCPs.
About Abbott Laboratories

Abbott Laboratories is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

We are committed to employee diversity and equal opportunities. Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal equal-opportunity employer, committed to employee diversity.

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