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Client Relations Specialist

2 months ago

Lexington, Virginia, United States R. Patrick Blevins - State Farm Agent Full time
Job OverviewROLE SUMMARY:
As a Client Relations Specialist for R. Patrick Blevins - State Farm Agent, you play a crucial role in our agency's daily operations and contribute to the success of our clients. Your focus is on nurturing client relationships and serving as a bridge between customer needs and our agency's various departments. You enhance the lives of our clients by actively promoting relevant products and services.

KEY RESPONSIBILITIES:
  • Build and maintain strong customer relationships, ensuring regular follow-ups as necessary.
  • Deliver prompt, accurate, and friendly service to clients, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing inquiries.
  • Foster enduring and positive customer relationships.
REQUIRED QUALIFICATIONS:
  • Prior experience in sales (including outside sales, inside sales representative, retail sales, or telemarketing) is preferred.
  • Experience in managing client relationships is advantageous.
  • Interest in marketing products and services tailored to customer needs.
  • Exceptional communication skills, including written, verbal, and listening abilities.
  • Commitment to providing excellent customer service.
  • Ability to anticipate and understand customer needs.
  • Skill in effectively relating to clients.
OFFERED BENEFITS:
  • Paid time off, including holidays and personal/sick days.
  • Compensation structure that includes salary plus commission/bonus.
  • Health insurance benefits.
  • 401K retirement plan.
  • Group Life Insurance.
  • Opportunities for professional growth and advancement within the agency.
If you are driven to achieve success and envision yourself thriving in this role, we encourage you to complete our application process. We will provide you with further information regarding the next steps in the interview process.

This position is associated with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must successfully complete any applicable licensing requirements and training programs. State Farm agents operate as independent contractors who hire their own staff. Employees of State Farm agents are not employees of State Farm.