B2B Customer Support Specialist

2 weeks ago


Seattle, Washington, United States PACE Staffing Network Full time
Stable Opportunity for a B2B Customer Support Specialist

We are seeking a skilled B2B Customer Support Specialist to join our team at PACE Staffing Network. As a trusted, long-standing staffing company, we value stability, consistency, and reliability.

This is a direct hire opportunity with a comprehensive benefits package from day one. You will be working in a small, established company that manufactures, assembles, and sells a range of medical supplies and first aid products.

Key Responsibilities:
  • Take orders from existing and new customers, making thoughtful product recommendations, clearly explaining product performance and delivery expectations.
  • Work closely with a small, tight-knit team, focused on delivering high-quality customer service and contributing to revenue growth.
  • Solve tier 1 customer issues, knowing when to escalate or solve independently.
Requirements:
  • 3-5 years of experience in a B2B customer support role.
  • Hands-on experience with enterprise-wide electronic order entry systems.
  • Proven success working in small to mid-sized company environments.
  • Communicate clearly with customers, solve problems, and follow through.
  • A track record showing stability, learning, and growth.
Important Details:
  • Location: Tukwila, WA (100% onsite).
  • Direct hire with a comprehensive benefits package from day one.
  • Monday to Friday, 8:00 AM - 4:30 PM.
  • You must be able to pass a criminal background check.
  • Hourly pay rate: $28-$32/hr. depending on experience ($58k to $65k/yr.).


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