B2B Customer Support Specialist
2 weeks ago
We are seeking a skilled B2B Customer Support Specialist to join our team at PACE Staffing Network. As a trusted, long-standing staffing company, we value stability, consistency, and reliability.
This is a direct hire opportunity with a comprehensive benefits package from day one. You will be working in a small, established company that manufactures, assembles, and sells a range of medical supplies and first aid products.
Key Responsibilities:- Take orders from existing and new customers, making thoughtful product recommendations, clearly explaining product performance and delivery expectations.
- Work closely with a small, tight-knit team, focused on delivering high-quality customer service and contributing to revenue growth.
- Solve tier 1 customer issues, knowing when to escalate or solve independently.
- 3-5 years of experience in a B2B customer support role.
- Hands-on experience with enterprise-wide electronic order entry systems.
- Proven success working in small to mid-sized company environments.
- Communicate clearly with customers, solve problems, and follow through.
- A track record showing stability, learning, and growth.
- Location: Tukwila, WA (100% onsite).
- Direct hire with a comprehensive benefits package from day one.
- Monday to Friday, 8:00 AM - 4:30 PM.
- You must be able to pass a criminal background check.
- Hourly pay rate: $28-$32/hr. depending on experience ($58k to $65k/yr.).
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