Customer Success Onboarding Specialist
6 days ago
We are seeking a highly skilled Customer Success Onboarding Specialist to join our team at Boundless Immigration. As a key member of our customer success team, you will be responsible for delivering an exceptional onboarding experience for our B2B clients.
Key Responsibilities:- Lead the onboarding process for new B2B clients, ensuring they are thoroughly educated on our software platform and services.
- Provide clients with detailed walkthroughs of our systems and processes, ensuring they feel confident and supported.
- Serve as the primary point of contact during the onboarding phase, addressing client questions, concerns, and needs promptly.
- Self-starter with a proven history of leading onboarding projects and developing onboarding playbooks.
- Proven experience in a client-facing onboarding role, preferably in a tech-enabled services environment.
- Exceptional communication and interpersonal skills, with the ability to make a strong, positive first impression.
- Strong organizational skills with the ability to manage multiple onboarding projects simultaneously.
- Experience collaborating with cross-functional teams and working with global teams is a plus.
Boundless Immigration is a dynamic growth-stage technology company with 350+ employees across the U.S. and Philippines. We are growing both organically and through strategic acquisitions. We are well-capitalized and positioned for long-term success.
We are trailblazers in the online immigration space because we aren't constrained by convention - We think without bounds. Boundless is a place for employees who aren't afraid to continuously try new things. We value a spirit of inquiry and look for individuals who ask questions and challenge ideas to move us forward, to understand the why.
-
Director of Customer Onboarding
7 days ago
Seattle, Washington, United States Zenoti Full timeJob Title: Director - Professional Services(Onboarding/Implementation SaaS)About the RoleZenoti is seeking a seasoned professional to lead our customer onboarding function, ensuring seamless implementation and adoption of our SaaS products. As Director of Customer Onboarding, you will be responsible for managing a team of project managers and product...
-
Customer Success Manager
3 weeks ago
Seattle, Washington, United States ACCS - ARES Customer Care Solutions GmbH Full timeAbout the RoleThe Customer Success Manager (CSM) is a critical role at ACCS - ARES Customer Care Solutions GmbH, responsible for driving customer adoption and growth of our Demandbase solutions in the EMEA region. As a CSM, you will be the primary point of contact for our clients, working closely with them to achieve their business objectives and ensure they...
-
Customer Success Manager
1 week ago
Seattle, Washington, United States Integrate Full timeAbout UsIntegrate is a pioneering company based in Seattle, revolutionizing the way organizations collaborate in the deep tech economy. Our mission is to simplify cross-organizational collaboration and reduce communication overhead, enabling seamless communication between stakeholders.Position OverviewWe are seeking a highly skilled and proactive Customer...
-
Customer Success Manager
2 weeks ago
Seattle, Washington, United States Integrate Full timeAbout UsIntegrate is a pioneering company based in Seattle, revolutionizing the way organizations collaborate in the deep tech economy. Our mission is to simplify cross-organizational collaboration, reducing communication overhead and unnecessary workload.Our SolutionWe are developing a cutting-edge software solution that enables seamless communication...
-
Customer Success Manager
2 weeks ago
Seattle, Washington, United States Integrate Full timeAbout UsIntegrate is a pioneering company based in Seattle, revolutionizing the way organizations collaborate in the deep tech economy. Our mission is to simplify cross-organizational collaboration and reduce communication overhead, enabling seamless communication between stakeholders.Our SolutionDespite the growing demand for deep tech and manufacturing...
-
Customer Success Specialist
3 weeks ago
Seattle, Washington, United States Amazon Inc Full timeAbout the RoleWe are seeking a highly skilled Customer Success Specialist to join our Amazon Autos team. As a key member of our customer service team, you will be responsible for handling escalated customer issues and driving process improvement projects to eliminate root cause defects.Key ResponsibilitiesReceive and manage a portfolio of customer cases,...
-
Customer Success Analyst
4 weeks ago
Seattle, Washington, United States Shelf Engine Full timeAbout the RoleWe are seeking a highly skilled Customer Experience Specialist to join our team at Shelf Engine. As a key member of our operations team, you will play a critical role in helping us deliver exceptional customer experiences and drive business growth.Key ResponsibilitiesImprove, analyze, and effectively communicate significant trends and...
-
Customer Success Manager
2 weeks ago
Seattle, Washington, United States Integrate Full timeAbout UsIntegrate is a pioneering company based in Seattle, revolutionizing the way organizations collaborate in the deep tech economy. Our mission is to simplify cross-organizational collaboration, reducing communication overhead and unnecessary workload.Our SolutionDespite the growing demand for deep tech and manufacturing solutions, existing software...
-
Strategic Customer Success Manager
1 week ago
Seattle, Washington, United States Vouch Full timeAbout the RoleWe are seeking a highly skilled Strategic Customer Success Manager to join our team at Vouch. As a key member of our customer success team, you will play a crucial role in fostering deep customer relationships, driving sales growth within existing accounts, and overseeing technical onboarding processes.Key ResponsibilitiesContract Conversion...
-
Customer Success Manager
6 days ago
Seattle, Washington, United States Targeted Talent Full timeJob OverviewTargeted Talent is seeking a highly skilled Customer Success Manager to join our team. As a key member of our customer-facing team, you will be responsible for ensuring the successful implementation and adoption of our solutions.Key ResponsibilitiesProject Management: Manage projects from start to finish, creating implementation work-plans,...
-
Customer Success Associate
3 weeks ago
Seattle, Washington, United States Starbucks Full timeJob SummaryAs a Customer Success Manager Associate at Starbucks, you will play a critical role in ensuring the successful implementation of technical products for our Licensee partners. This position requires strong communication and problem-solving skills, as well as the ability to work effectively with cross-functional teams.Key ResponsibilitiesSupport...
-
Customer Success Manager
1 week ago
Seattle, Washington, United States PayScale Full timeJob Description:Payscale's Customer Success organization is seeking a highly skilled and experienced professional to lead our customer success efforts. As a key member of our team, you will be responsible for driving customer retention, growth, and satisfaction.Key Responsibilities:Lead a high-performing team of customer success managers to exceed renewal,...
-
Customer Success Manager
3 days ago
Seattle, Washington, United States Jirav Full timeAbout JiravJirav is a leading financial planning and forecasting solution that empowers businesses to turn insights into action. Our innovative platform provides dashboards, reports, and AI-driven budgeting and forecasting capabilities, making us the preferred solution provider of CPA.com. With over 3,000 businesses relying on us, we enable companies to...
-
Customer Success Manager
4 weeks ago
Seattle, Washington, United States Youreka Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Youreka. As a key member of our organization, you will be responsible for driving client success and growth, ensuring that our clients realize the full value of our product and service.Key Responsibilities:Develop and execute strategic account plans to drive user...
-
Customer Success Manager
2 weeks ago
Seattle, Washington, United States Tik Tok Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our TikTok Shop team. As a key member of our team, you will be responsible for collaborating with cross-functional teams to design and execute strategies for onboarding strategic merchants.ResponsibilitiesDesign and execute strategies for onboarding strategic merchants in...
-
Customer Success Manager
2 weeks ago
Seattle, Washington, United States Tik Tok Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our TikTok Shop team. As a key member of our team, you will be responsible for collaborating with cross-functional teams to design and execute strategies for onboarding strategic merchants.ResponsibilitiesDesign and execute strategies for onboarding strategic merchants in...
-
Customer Success Manager
3 weeks ago
Seattle, Washington, United States Tik Tok Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at TikTok. As a key member of our commerce solutions team, you will be responsible for collaborating with cross-functional teams to design and execute strategies for onboarding strategic merchants.Key ResponsibilitiesDesign and execute strategies for onboarding strategic...
-
Customer Success Professional
4 weeks ago
Seattle, Washington, United States PSC Biotech Full timeAbout PSC BiotechPSC Biotech, a leading provider of software solutions, is seeking an experienced Customer Success Professional to play a critical role in ensuring the successful implementation and ongoing support of our software solutions to clients in the Pharmaceutical, Medical Device, and Biotech industries.Key ResponsibilitiesWork closely with the...
-
Customer Success Manager
4 weeks ago
Seattle, Washington, United States Jobot Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Customer Success Manager to join our team at Jobot. As a key member of our organization, you will be responsible for developing and maintaining strong relationships with our largest enterprise clients in the Seattle area.Key ResponsibilitiesCustomer Relationship Management: Develop and...
-
Client Success Specialist
4 weeks ago
Seattle, Washington, United States Targeted Talent Full timePosition OverviewRole SummaryThe Client Success Specialist will play a pivotal role in ensuring our clients achieve their desired outcomes while utilizing our solutions. This position requires a proactive approach to managing client relationships and delivering exceptional service throughout the customer journey.Key ResponsibilitiesOversee project management...