Member Services Representative F/T and P/T
2 weeks ago
We are seeking a highly motivated and enthusiastic Member Services Representative to join our team at Planet Fitness - United FP Management, LLC. As a Member Services Representative, you will be responsible for providing exceptional customer service, ensuring a positive member experience, and promoting a welcoming and inclusive environment for all members.
Key Responsibilities- Provide exceptional customer service to members, responding to their needs and concerns in a timely and professional manner.
- Ensure a clean and safe environment for members, adhering to company standards and protocols.
- Assist with member enrollment, tours, and other club responsibilities.
- Develop and maintain relationships with members, promoting a sense of community and belonging.
- Participate in ongoing training and development to enhance skills and knowledge.
- High school diploma or equivalent required.
- Ability to work a variety of shifts, including weekends and holidays.
- Excellent communication and interpersonal skills.
- Ability to lift up to 50 pounds and stand for long periods.
- Passion for delivering exceptional customer service and promoting a positive member experience.
Planet Fitness - United FP Management, LLC is a leading fitness club chain dedicated to providing a welcoming and inclusive environment for all members. We are committed to delivering exceptional customer service and promoting a positive member experience.
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Member Services Representative F/T and P/T
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