Front Desk Representative

4 weeks ago


Maryland Heights, Missouri, United States Courtyard by Marriott Full time
Front Desk Agent Role at Courtyard by Marriott

We are seeking a skilled and friendly Front Desk Agent to join our team at Courtyard by Marriott. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable stay.

Key Responsibilities:
  • Greet guests warmly and provide personalized service to ensure a positive experience.
  • Efficiently check guests in and out, verifying accuracy of information and resolving any issues promptly.
  • Handle guest inquiries and resolve complaints in a professional and courteous manner.
  • Assist with reservations and maintain accurate records to ensure seamless guest experiences.
  • Coordinate with housekeeping and maintenance teams to ensure guest satisfaction and resolve any issues promptly.
  • Maintain a clean and organized front desk area, ensuring a welcoming environment for guests.

What We Offer:

A dynamic and supportive work environment, opportunities for growth and development, and a competitive compensation package.


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