User Insights Researcher

2 weeks ago


Chicago, Illinois, United States DesignX Community Full time

About DesignX Community:

At DesignX Community, our mission is to foster creativity and innovation. We are dedicated to enhancing user experiences through our unique platform that supports various design initiatives, empowering individuals to realize their creative visions.

Position Overview:

We are seeking a User Experience Researcher to join our dynamic Product Tech team. This role is crucial in helping us understand our users better and improve our offerings.

Key Responsibilities:

  • Conduct comprehensive research studies utilizing diverse qualitative and quantitative methodologies.
  • Analyze and interpret data to uncover user needs, challenges, and behavioral trends.
  • Develop a profound understanding of user behaviors, contributing to the creation of user personas, journey maps, and empathy-driven design strategies.
  • Collaborate with cross-functional teams, including product managers, designers, and developers, to incorporate user insights into the product development lifecycle.
  • Present research findings and actionable recommendations to stakeholders across various levels of the organization.
  • Champion user-centered design principles throughout the product development process.
  • Engage in design evaluations to assess usability, accessibility, and overall appeal.

Qualifications and Skills:

  • A minimum of 3 years of experience in UX research within an Agile product environment.
  • Strong ability to empathize with users and understand their perspectives.
  • Excellent verbal and written communication skills.
  • Proven experience in conducting user research using various methodologies throughout the design process.
  • Expertise in developing intuitive solutions across multiple devices and platforms.
  • Experience in creating information architecture diagrams, wireframes, prototypes, user flows, and personas.
  • Proficiency in utilizing UX tools such as Maze and others.

Why Join Us?

At DesignX Community, we are committed to creating a workplace where our employees thrive. We believe in nurturing talent and providing opportunities for personal and professional growth.

Benefits:

  • Flexible Spending Account / Health Savings Account.
  • 401k with a company match.
  • Generous paid time off.
  • Comprehensive Employee Assistance Program available 24/7.
  • Company-sponsored disability and life insurance.
  • Monthly allowances for wellness activities.
  • Opportunities for community engagement and volunteering.
  • Company-sponsored events and gatherings.

We are an equal opportunity employer and value diversity within our organization. We encourage individuals from all backgrounds to apply and contribute to our mission. We celebrate uniqueness and strive to create an inclusive environment for all.



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