Global Fund Services Relationship Manager

15 hours ago


Boston, Massachusetts, United States Northern Trust Full time
About Northern Trust

Northern Trust is a leading global financial institution with a rich history dating back to 1889. As a Fortune 500 company, we have established ourselves as a trusted partner for individuals, families, and institutions seeking innovative financial solutions.

Job Summary

We are seeking an experienced Global Fund Services Relationship Manager to join our team. In this role, you will be responsible for managing a relationship management unit or function, conducting performance management processes, and identifying training and development needs.

Key Responsibilities
  • Manage a team of relationship managers to ensure effective client service and relationship building
  • Conduct regular performance reviews and provide feedback to team members
  • Identify training and development needs for team members and implement training programs
  • Develop and implement strategies to improve client satisfaction and retention
  • Collaborate with sales staff to anticipate client needs and provide support
  • Prepare and analyze quarterly reports on new business progress and present results to senior management
  • Oversee client profitability and develop pricing strategies to enhance profitability
  • Provide leadership and guidance to staff to foster a collaborative and productive work environment
Requirements
  • Bachelor's degree or equivalent experience
  • Proven experience in relationship management or a related field
  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment and adapt to change
  • Knowledge of financial industry trends and developments
Why Join Northern Trust?

At Northern Trust, we offer a dynamic and collaborative work environment that values innovation, teamwork, and employee development. We are committed to assisting the communities we serve and provide opportunities for career growth and advancement. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



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