Order Processing Specialist

1 week ago


Los Angeles California, United States Revolution Company Full time

Overview:
At Revolution Company, we are dedicated to offering our employees substantial benefits and genuine opportunities for growth.

Compensation begins at $18.50/hour, subject to experience.

Comprehensive Benefits Include:
- Medical Coverage
- Dental Insurance (including orthodontics)
- Disability Coverage
- Vision Insurance
- Life Insurance
- 401K Plan with Company Match
- Attendance Bonuses
- Paid Time Off (PTO) and Paid Holidays
- Opportunities for Advancement in a Stable and Secure Work Environment
- Supportive and Collaborative Team Culture

Key Responsibilities:
Revolution Company is seeking an Order Processing Specialist. The ideal candidate will possess exceptional communication, problem-solving, and time management abilities.

The successful applicant will be a driven individual with a keen eye for detail, ensuring high levels of accuracy, efficiency, and accountability.

- Manage orders received via email and process purchase orders from clients.
- Acknowledge EDI orders on customer portals and process them upon receipt.
- Timely entry of Stock and Contract Orders.
- Verify Order Confirmations against customer purchase orders to ensure accuracy before releasing to shipping.
- Process large stock orders, ensuring precision before dispatch.
- Collaborate with customers to resolve any order discrepancies, including following up on revised orders.
- Maintain an up-to-date Order Entry workbook with current pricing.
- Coordinate with Customer Service regarding contract item depletion.


- Ensure account billing information aligns with purchase orders and collaborate with Customer Service for any necessary updates.

- Monitor special pricing and promotions for assigned accounts as provided by Customer Service.
- Organize and file orders entered daily in numerical order.
- Keep the Order Confirmation filing system current.

Qualifications:
- Associate Degree or equivalent business-related experience preferred.
- Minimum of 2 years experience in Customer Service.
- Ability to juggle multiple tasks and adjust priorities as needed.
- Proficient in relevant software systems, including Microsoft Word, Excel, Outlook, and One Drive.
- Capable of operating office equipment such as adding machines, copiers, fax machines, scanners, and general PC skills.
- Strong problem-solving abilities and sound judgment for making recommendations to management.

California Pay Transparency:
Base Range $18.50 - $20.00/hour + Overtime + Benefits

ABOUT REVOLUTION:
It's time to redefine what is possible.

At Revolution, we empower businesses and consumers to contribute to a better future through sustainable plastic solutions.

Our innovative, circular approach leads to sustainable products and services that effectively meet the needs of businesses today while preparing them for tomorrow.

We are just getting started. Revolution is an Equal Opportunity/Affirmative Action Employer – we encourage applications from all individuals, including minorities, women, individuals with disabilities, veterans, and other protected categories.

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