Programs Field Representative

4 days ago


El Reno, Oklahoma, United States Oklahoma Human Services Full time
Job Summary

This position is open to current Oklahoma Human Services employees only. The Programs Field Representative will be responsible for conducting training sessions for new hires at various satellite locations in person and virtually. This includes presenting modules related to specific programs such as SNAP, ABD Medical Services, Child Care Subsidy, TANF, and Long Term Care Services.

Key Responsibilities
  • Training Delivery: Develop and deliver training sessions that cater to diverse learning styles and needs of trainees, fostering a supportive and inclusive learning environment that encourages active participation and mastery of the subject matter.
  • On-the-Job Training Management: Direct and support each assigned new hire during their on-the-job training phase, observing their application of learned skills in practical settings, providing immediate feedback, and addressing any learning gaps.
  • Performance Monitoring and Reporting: Monitor and evaluate the progress of each assigned trainee, conducting detailed case reviews of eligibility determinations, recording detailed observations about their competencies and areas for improvement. Regularly report these findings to their field supervisor and the training program managers.
  • Coordination and Collaboration: Actively collaborate with module trainers, training coordinators, and field supervisors to ensure a seamless integration of training content and support systems for the trainees. Facilitate communication and coordination among these roles to address trainee-specific needs and challenges, enhancing the overall effectiveness and responsiveness of the training experience.
Preferred Qualifications
  • A master's degree and three years of professional experience in social work, child support, adult protective services, child welfare, early childhood development and education, guidance and counseling, nursing, intellectual disability, probation and parole, public administration, community-based prevention, and diversionary youth services programs, juvenile justice, rehabilitation counseling, vocational evaluation or vocational rehabilitation.
  • OR an equivalent combination and experience, substituting 1 additional year of qualifying experience for each year of the required education.

Professional experience in the fields listed must have been the primary job responsibility to be considered as qualifying. Incidental performance of professional work in any area(s) shall not be considered.



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