Customer Support Representative

4 days ago


Uniondale, New York, United States Momentum Resource Solutions Full time
Job Summary

Momentum Resource Solutions is seeking a highly organized and detail-oriented individual to fill the role of Data Entry Associate for Patient Services. As a key member of our team, you will be responsible for entering, confirming, and updating patient service support documentation in our Care Compass EMR database.

This position requires frequent communication with clients and collaboration with various teams within our organization to effectively collect and process participant data. The ideal candidate will possess excellent analytical skills, attention to detail, and the ability to work independently with minimal supervision.

Key Responsibilities:

  • Data Entry: Enter provider information into our Care Compass EMR database, including updates related to participant home care services received, supplies delivered, and other necessary updates.
  • Outreach: Conduct outreach to clients for confirmation of services received and data collection of missing documentation.
  • Team Collaboration: Work closely with our PACE Service Coordination and Care Delivery department to coordinate and meet deadlines as a team.
  • Administrative Support: Provide general administrative support as needed.
  • Quality and Productivity: Maintain departmental quality and productivity goals.
  • Compliance: Adhere to all applicable compliance requirements and the Code of Conduct.

What We Offer:

  • A competitive salary range of $45,000 - $55,000 per year, depending on experience.
  • A comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
  • The opportunity to work in a dynamic and supportive environment with a talented team of professionals.


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