Pest Control Support Specialist

3 days ago


Uniondale, New York, United States Knockout Pest Control Full time
Job Overview: At Knockout Pest Control, we are looking for a skilled Pest Control Support Specialist to join our team. The ideal candidate will have excellent communication skills, a positive attitude, and the ability to work well under pressure.

About the Role:
This is a full-time position that requires a high level of customer service and technical skills. As a Pest Control Support Specialist, you will be responsible for providing exceptional customer service, handling customer complaints, and resolving issues in a timely manner.

Key Responsibilities:
  • Answer and resolve customer complaints in a professional and courteous manner.
  • Provide technical support and guidance to customers regarding pest control services.
  • Assist with scheduling appointments and coordinating services.
  • Collect and process payments from customers.
  • Document all customer interactions and update records accordingly.

Requirements:
  • High school diploma/GED.
  • Previous experience in a customer-facing role is preferred.
  • Excellent communication and problem-solving skills.
  • Ability to work well under pressure and meet deadlines.
  • Basic computer skills and knowledge of software applications.

Estimated Salary: $45,000 - $55,000 per year, based on experience.

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