Customer Support Specialist

3 weeks ago


Uniondale, New York, United States Momentum Resource Solutions Full time
Job Description

**Job Summary:**

Momentum Resource Solutions is seeking a highly motivated Patient Service Assistant to join our team. In this role, you will be responsible for entering, confirming, and updating patient service support documentation in the Care Compass EMR database.

The ideal candidate will have excellent communication skills and the ability to work independently with minimal supervision.

  • Main Responsibilities:
  • Support data entry of provider information into Care Compass EMR database, including information related to participant home care services received, supplies delivered, and other updates as necessary.
  • Complete outreach to clients for confirmation of services received and data collection of missing documentation, etc.
  • Work closely with PACE Service Coordination and Care Delivery department to coordinate and meet appropriate deadlines as a team.
  • Provide general administrative support as needed.
  • Maintain departmental quality and productivity goals.
  • Adhere to all applicable compliance requirements and the Code of Conduct.

What We Offer:

* A competitive salary range of $45,000 - $55,000 per year, depending on experience

* Opportunities for professional growth and development

* A collaborative and dynamic work environment



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