Customer Account Manager

1 week ago


Portsmouth, New Hampshire, United States Cross Insurance Full time

Are you a customer-focused professional looking for a challenging and rewarding role? We are seeking a Customer Account Manager to join our team at Cross Insurance.

Job Summary

In this role, you will be responsible for managing customer relationships and providing exceptional service to our clients. This includes conducting thorough reviews of personal insurance accounts, identifying areas for improvement and making recommendations to clients.

Key Responsibilities:
  • Account Review: Conduct thorough reviews of personal insurance accounts to identify areas for improvement and make recommendations to clients.
  • Client Communication: Develop and maintain strong relationships with clients to ensure that their service needs are met.
  • New Business Development: Identify opportunities to develop new business from existing accounts and assigned leads.
  • Policy Preparation: Gather information from clients and prepare applications regarding new and/or renewal coverage.
Requirements

To succeed in this role, you should have excellent communication and interpersonal skills, as well as strong analytical and problem-solving abilities.

Compensation

The estimated salary for this position is $70,000 - $90,000 per year, depending on experience.



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