Client Relationship Manager

1 day ago


Portsmouth, New Hampshire, United States Sprague Full time
About the Position

We are seeking a skilled and experienced professional to join our Customer Care team as a Client Relationship Manager. This role requires excellent communication skills, both written and verbal, with English and Spanish fluency preferred.

Key Responsibilities
  • Provide exceptional customer service by addressing customer inquiries in a professionally positive tone.
  • Maintain accurate customer account data and track customer interactions within the relevant system(s).
  • Collaborate with internal departments to resolve issues and provide timely support.
Requirements and Qualifications
  • Associate's degree preferred and/or 1-3 years of office experience, preferably in an energy industry environment.
  • Excellent time management, communication skills, and a willingness to learn.
  • Ability to work as part of a team and individually using available resources.
  • Computer skills, including strong knowledge of Microsoft Word, Excel, and Internet Browsers.
Benefits and Compensation

We offer a competitive compensation package, including a salary range of $60,000 - $70,000 per year, based on experience, and a range of benefits including a 401(k) Traditional and Roth plans, Defined Contribution Plan, Paid Volunteer Time, Flexible Working Policy, and Choice of high deductible and PPO Health Plans.



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