Patient Financial Services Insurance Coordinator
2 weeks ago
This role is integral to Mercy Medical Center's commitment to patient-focused care by ensuring accurate submission of charges to insurance providers for reimbursement. The individual will also manage patient billing processes and provide prompt follow-up on any billing discrepancies or claim denials.
Key Responsibilities
- Process hospital UB-04 claims and professional 1500 claims efficiently.
- Confirm insurance coverage for hospital patients.
- Assist patients and their families in addressing billing inquiries as necessary.
- Handle third-party insurance claims as assigned, ensuring adherence to departmental protocols for timely payment of outstanding balances.
- Utilize various systems for billing, claim scrubbing, and managing rejections.
- Update patient demographic and insurance details in the billing system as required.
- Maintain organized work queues, clearly outlining next steps and follow-up dates for all accounts.
- Document all interactions and actions taken in the appropriate systems.
- Review insurance claims for thoroughness and accuracy before submission.
- Prepare refunds for distribution.
- Proficient in operating computers, copy/fax machines, and telephone systems.
- Strong written and verbal communication skills, along with mathematical proficiency.
- Excellent organizational and time management abilities.
- Strong interpersonal skills.
- Ability to work independently with minimal supervision.
- Preferred knowledge of medical insurance plans and terminology.
- Preferred experience with MS Office applications.
- Preferred familiarity with EPIC software.
- Minimum of 1 year of experience in a medical office, medical business office, or insurance sector is required.
- A High School Diploma or equivalent is strongly preferred. Relevant experience may be considered in lieu of formal education.
- Sedentary role: Ability to exert up to 10 lbs. of force occasionally and/or a negligible amount frequently.
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Patient Financial Services Insurance Coordinator
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Cedar Rapids, Iowa, United States Mercy Medical Center - Cedar Rapids Full timePosition OverviewThis role is essential in supporting Mercy Medical Center's commitment to patient-focused care by accurately processing insurance claims for reimbursement. The individual will also handle patient billing and ensure prompt resolution of any billing discrepancies or claim denials.Key ResponsibilitiesProcesses hospital UB-04 and professional...
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Cedar Rapids, Iowa, United States Mercy Medical Center - Cedar Rapids Full timePosition OverviewThis role is essential in supporting Mercy Medical Center's commitment to patient-centered care by ensuring accurate submission of charges to insurance providers for reimbursement. The incumbent will also handle patient billing and provide prompt follow-up on any billing discrepancies or denials.Key ResponsibilitiesProcess hospital UB-04...
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