Telephone Survey Specialist

2 weeks ago


Houston, Texas, United States Decision Information Resources Inc Full time
Position Overview

Decision Information Resources, Inc., a leading organization in research and evaluation, is actively looking for dedicated and detail-oriented individuals to serve as Telephone Survey Specialists. This role involves reaching out to participants, securing their cooperation, and conducting interviews for various research studies.

The ideal candidate will undergo a comprehensive paid training program and must successfully complete a certification assessment on survey protocols and procedures.

Key Responsibilities

  • Conduct telephone interviews with research study participants.
  • Ensure accurate and reliable data collection by adhering to project-specific training guidelines.
  • Maintain professionalism and clarity in communication with diverse respondents.
  • Perform special projects as required.

Qualifications

  • Ability to obtain Federal Security Clearance.
  • Exceptional reading and communication skills with clear enunciation.
  • Professional telephone demeanor.
  • Strong interpersonal skills to engage effectively with respondents.
  • Intermediate proficiency in computer applications.
  • Previous experience in call center interviewing, ideally with a minimum of one year.
  • Experience in survey research is advantageous.
  • Demonstrated reliability, punctuality, and a strong work ethic.

Work Schedule

This is a part-time position requiring in-person attendance. Candidates should be prepared to work approximately 20 to 28 hours weekly, with shifts available during specified hours throughout the week.



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