Office Management Assistant

1 month ago


Jacksonville, Florida, United States Serenity Healthcare, LLC Full time
Assistant Office Manager Job Description

Serenity Healthcare is seeking an experienced Assistant Office Manager to join our team in Jacksonville. As a key member of our management team, you will play a vital role in promoting the right medical solution through empathy and connection with our patients.

The primary responsibility of our Assistant Office Manager is to provide exceptional patient support and education on our treatment options, including Transcranial Magnetic Stimulation (TMS) and Ketamine Infusion therapy. You will be the nucleus for patient communications during and after treatments, ensuring a positive and encouraging environment for our patients and staff.

Daily Responsibilities:
  • Ensure positive patient experience by providing support and compassion.
  • Passionately educate our patients on the treatment options Serenity offers.
  • Foster a positive and encouraging environment for members and peers.
  • Be the nucleus for patient communications during and after treatments.
  • Record patient assessment data into our Electronic Health Records system.
  • Assist with day-to-day management of clinic operations.
Qualifications:
  • High School Diploma/ GED.
  • At least 1+ years of experience in dealing face to face with customers.
  • Passion for helping people in a patient-centric culture.
  • A quick learner comfortable in an innovative environment.
  • Self-driven and motivated.
  • A desire to grow into a leadership position within Serenity, and an openness to mentorship.
Benefits of Working with Serenity:
  • Competitive Pay.
  • Opportunity for growth and advancement.
  • Insurance Benefits (Medical, Dental, Vision) - Serenity covers 90% of your insurance premium.
  • Paid Time Off and Major Holidays Off (20 days annually).
  • 401k.

We are committed to creating the finest patient experience by investing in our employees. Success with our mission requires cultivating a culture that is people-centric, collaborative, positive, proactive, and open to opportunity for personal and professional development.



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