Field Service Engineer II
7 days ago
**Job Summary**
At Axcelis Technologies, we are seeking a highly skilled Field Service Engineer II to provide exceptional customer support through on-site installation, diagnosis, troubleshooting, service, and repair of complex equipment and systems. As a key member of our team, you will be responsible for ensuring the operational quality of system equipment, instructing customers on system operation and maintenance, and serving as a liaison with customers on administrative and technical matters.
**Key Responsibilities:**
- Provide on-site installation, diagnosis, troubleshooting, service, and repair of complex equipment and systems.
- Ensure the operational quality of system equipment.
- Instruct customers on system operation and maintenance.
- Serve as a liaison with customers on administrative and technical matters.
- Interpret customer needs and clarify responsibility for problem resolution.
**Requirements:**
- Bachelor's degree in a related field.
- 2-4 years of professional experience in a related field.
**Equal Opportunity Statement:**
Axcelis Technologies is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing a work environment free from discrimination and harassment. We will provide reasonable accommodation necessary to enable a disabled candidate or employee to perform the essential functions of the position, unless the accommodation would create an undue hardship for the Company.
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